Georgia Unemployment Insurance Benefits Guide

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Looking for tips to access the Georgia Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with Georgia Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the Georgia Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of Georgia Unemployment Insurance Benefits?

The Georgia Department of Labor (GDOL) is in charge of the state’s unemployment insurance program, which is intended to offer temporary financial assistance to people who have lost their jobs due to no fault of their own.

Georgia’s program provides temporary assistance and helps to alleviate the financial burden of unemployment while also allowing jobless Georgians to look for new jobs.

Unemployment compensation in Georgia is provided by a state trust fund that is entirely funded by Georgia businesses that pay the appropriate unemployment tax. To fund the program, no employee wages are levied or withheld.

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Georgia Unemployment Contact 

Unemployment Insurance 

Phone: 404-232-3001

Appeals to the Board of Review

Phone: 404-232-3325

Appeals to Hearing Officers

Phone: 404-232-3900

Electronic Wage Reporting

Phone: 404-232-3265

Employer Claim Charges

Phone: 404-232-3030

Employer Tax Liability

Phone: 404-232-3301

Employer Tax Rates

Phone: 404-232-3300

Employer Tax Reports/Filing

Phone: 404-232-3220

General Tax Information

Phone: 404-232-3320

Interstate Claims

Phone: 404-232-3090

New Employer Accounts

Phone: 404-232-3301 

Partial Claims Filing for Employers

Phone: 404-232-3050

UI Customer Service

Phone: 404-232-3001

Phone: 877-709-8185

Tax Administration

Phone: 404-232-3320        

How To Qualify for Georgia Unemployment Benefits

In order to be eligible for unemployment benefits in Georgia, you must be able to demonstrate the following:

  • According to Georgia legislation, you must have generated sufficient money during the base period.
  • You must have lost your job due to no fault of your own.
  • You must be willing and able to accept job when it is provided to you.
  • Each week, you must actively seek work in order to get benefits.

Individual determinations can only be made after the original UI benefit claim is submitted, so if you’re not sure if you qualify, apply so you can get an official determination.

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How Much Unemployment Benefits Will I Get in Georgia? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 6-26 weeks
  • Weekly Payment: Min $55 to Max $365
  • Maximum Benefits Amount (1 year): $7,300

How Do I Apply for Georgia Unemployment Benefits?

When filing a first unemployment claim in Georgia, claimants have a few alternatives. To begin, go to any Georgia Department of Labor Career Center and make a claim.

However, filing your initial unemployment benefits claim online is the quickest and most convenient option.

You must have a valid email address to apply online. This email address will receive all material relevant to your initial UI claim, including private and confidential information concerning your claim.

You can use your account to check the progress of your unemployment benefits claim and submit your weekly benefits certifications once you set up an account to submit your initial UI benefits claim online.

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How do I Manage My Georgia Unemployment Benefits

You will be asked to validate your eligibility each week and submit a summary of your recent job search activity while receiving UI payments. 

You can certify your eligibility in person at a Georgia Department of Labor career center, over the phone using Georgia’s interactive voice response system, or online using the account you created when you filed your original UI claim.

The procedure for filing a weekly benefit claim is straightforward. You will be asked a series of questions to check that you continue to meet the Georgia Department of Labor’s qualifying requirements. You must also mention your job-search activity for the week, as well as any earnings and job offers.

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How Do I Appeal a Georgia Unemployment Decision?

You can file an appeal if you disagree with the Georgia Department of Labor’s judgment on your unemployment compensation claim. This request must be made in writing and can be made online, via email, fax, or by hand. In addition, you must file your appeal in writing within 15 days of receiving your official judgment letter’s postmark date.

  • Email:
  • Fax: 404-232-3901 or 404-232-3902
  • Mail:
    • Georgia Department of Labor
    • I Appeals Tribunal
    • 148 Andrew Young International Blvd. NE
    • Suite 525
    • Atlanta, GA 30303-1734

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How Do I Report a Georgia Unemployment Fraud?

Unemployment insurance fraud is a serious offense that has far-reaching consequences. When it comes to avoiding unemployment fraud and abuse, the Georgia Department of Labor is asking for help from all UI applicants and recipients.

By reducing unemployment fraud, the Georgia Department of Labor can ensure that Georgia tax dollars are used efficiently and that unemployment benefits are only given to those who are qualified.

You can use the Georgia Department of Labor’s online reporting form to report someone who is falsely collecting unemployment benefits.

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How Do I Talk to a Person in Georgia Unemployment Customer Service?


  • Dial 1-877-709-8185
  • Press 1 (for English)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Georgia Unemployment

Georgia Unemployment Customer Service Representatives Hours

  • Live Georgia Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday.
  • Saturday-Sunday closed.

Georgia Unemployment Support Phone Numbers

  • GA Unemployment Support Phone Number: 1-877-709-8185. Live Georgia Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Fraud Hotline: 1-404-232-3440.
  • Appeals to the Board of Review: 1-404-232-3325.
  • Appeals to Hearing Officers: 1-404-232-3900.
  • Electronic Wage Reporting: 1-404-232-3265.
  • Employer Claim Charges: 1-404-232-3030.
  • Employer Tax Liability: 1-404-232-3301.
  • Employer Tax Rates: 1-404-232-3300.
  • Employer Tax Reports/Filing: 1-404-232-3220.
  • General Tax Information: 1-404-232-3320.
  • Interstate Claims: 1-404-232-3090.
  • New Employer Accounts: 1-404-232-3301.
  • Partial Claims Filing for Employers: 1-404-232-3050.
  • UI Policies and Procedures: 1-404-232-3180.
  • Tax Administration: 1-404-232-3320.

Georgia Unemployment Live Chat Support

Live chat customer service is not available from Georgia Unemployment. To contact a live customer service representative you need to dial 1-877-709-8185 and follow the instructions above.

GA Unemployment support email

Georgia UI Help Center

You can find more information at Georgia Unemployment Insurance (UI) Support page.

What if I quit?

In most cases, you are not eligible if you voluntarily leave your work.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes a good cause, and you can make your case for receiving benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because policies and terms differ from state to state.

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Georgia Unemployment Phone Number and Office Locations

Georgia Unemployment  OfficeGeorgia Unemployment Office LocationsGeorgia Unemployment Phone Number
Albany Unemployment Office1608 South Slappey BlvdAlbany, GA 31701229-430-5010
Americus Unemployment Office120 West Church StreetAmericus, GA 31709229-931-2520
Athens Unemployment Office150 Evelyn C. Neely DriveAthens, GA 30601706-583-2550
Adamsville Unemployment Office3700 Martin Luther King Jr. DriveSuite 240Atlanta, GA 30331404-613-6381
Atlanta Unemployment Office223 Courtland Street Suite 200Atlanta, GA 30303404-232-4700
WorkSource Atlanta818 Pollard Blvd SWAtlanta, GA 30315404-546-3000
Augusta Unemployment Office601 Greene StreetAugusta, GA 30901-1427706-721-3131
Bainbridge Unemployment Office310 South Scott StreetBainbridge, GA 39819229-248-2618
Job Training Unlimited, Inc.680 South Main Street Unit EBaxley, GA 31513912-785-7040
Blue Ridge Unemployment Office946 Appalachian HighwayPO Box 488Blue Ridge, GA 30513706-632-2033
Brunswick Unemployment Office2517 Tara LaneBrunswick, GA 31520-2758912-264-7244
Cairo Unemployment Office225 5th Street NECairo, GA 39828-2605229-377-6526
Carrollton Unemployment Office275 Northside DriveCarrollton, GA 30117-1833770-836-6668
Cartersville Unemployment Office19 Felton PlaceCartersville, GA 30120770-387-3760
Clayton County Unemployment Office1630 Phoenix Blvd Suite 200College Park, GA 30349678-284-0200
South Fulton Unemployment Office5710 Stonewall Tell Road Suite 160College Park, GA 30349404-613-6800
Columbus Unemployment Office700 Veterans ParkwayColumbus, GA 31901706-649-7423
Rockdale Career Resource Center1765 Parker Road Suite B-110Conyers, GA 30094770-648-7665
Habersham Area Unemployment Office215 Hodges Street Suite 205Cornelia, GA 30531706-776-0811
Covington Unemployment Office7249 Industrial Blvd North EastCovington, GA 30014770-784-2455
Dalton Unemployment Office1406 Chattanooga AvenueDalton, GA 30720-2630706-272-2301
DeKalb Workforce Center774 Jordan Lane Bldg 4Decatur, GA 30033404-687-3400
Douglas Unemployment Office70 Lockwood DriveDouglas, GA 31533912-389-4254
Career Resource Center – Douglas County8595 Club DriveDouglasville, GA 30134770-920-4104
Dublin Unemployment Office910 North Jefferson StreetDublin, GA 31021478-275-6525
Gwinnett County Career Resource Center3885 Crestwood Parkway NWSuite 200Duluth, GA 30096678-268-6610
Eastman Unemployment Office107 College StreetEastman, GA 31023-1610478-374-6405
Gainesville Unemployment Office2756 Atlanta HighwayGainesville, GA 30504770-535-5484
Griffin One-Stop Unemployment Office1514 Highway 16 WestGriffin, GA 30223770-228-7226
Hinesville Job Center140 E. ML King Jr. DrivePO Box 710Hinesville, GA 31310912-447-0163
LaFayette Unemployment Office200 West Villanow StreetLafayette, GA 30728706-638-5525
LaGrange Unemployment Office1002 Longley PlaceLagrange, GA 30240706-845-4000
Gwinnett County Unemployment Office5150 Sugarloaf ParkwayBuilding 100Lawrenceville, GA 30043678-226-6664
Macon Unemployment Office3090 Mercer University DrMacon, GA 31204478-751-6164
Cobb-Cherokee Unemployment Office465 Big Shanty RdMarietta, GA 30066-3303770-528-6100
Unemployment Office – Marietta463 Commerce Park Drive Suite 100Marietta, GA 30060770-528-4300
Milledgeville Unemployment Office156 Roberson Mill RoadMilledgeville, GA 31061478-445-5465
Unemployment Office – Clayton Branch3000 Corporate Center Drive Suite 350Morrow, GA 30260678-271-3554
Moultrie Unemployment Office220 North Main StreetMoultrie, GA 31768229-891-7147
Rome Unemployment Office462 Riverside Parkway NEPO Box 5107Rome, GA 30162706-295-6051
North Fulton Unemployment Office7741 Roswell Road Room 205Sandy Springs, GA 30350404-613-4480
Savannah Unemployment Office5520 White Bluff RoadSavannah, GA 31405912-356-2773
Kings Bay Unemployment Office1712 Osborne Road Suite GSt. Marys, GA 31558-9103912-439-3720
Statesboro Unemployment Office305 S Main StreetStatesboro, GA 30458912-447-0166
Screven Job Center111 N Main St.Sylvania, GA 30467912-451-8250
Thomasville Unemployment Office403 N Broad StreetThomasville, GA 31792229-225-4033
Thomson Unemployment Office674 Washington RoadPO Box 489Thomson, GA 30824706-595-3665
Tifton Unemployment Office310 South Tift AveTifton, GA 31794229-386-3322
Toccoa Unemployment Office37 Foreacre StreetToccoa, GA 30577706-282-4514
Valdosta Unemployment Office221 South Ashley StreetValdosta, GA 31601229-333-5211
Vidalia Unemployment Office206 Queen Street Suite 16Vidalia, GA 30474888-741-6216
Houston County Unemployment Office96 Cohen Walker DriveWarner Robins, GA 31088478-988-7130
Waycross Unemployment Office600 Plant AvenueWaycross, GA 31501888-741-6215

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Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself.
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

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Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

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