Indiana Unemployment Insurance Benefits Guide

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Looking for tips to access the Indiana Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with Indiana Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the Indiana Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of Indiana Unemployment Insurance Benefits?

The Indiana Department of Workforce Development(DWD)  is in charge of administering the state’s unemployment insurance program. 

Indiana unemployment compensation help jobless employees who have lost their jobs due to no fault of their own. As Indiana citizens look for new jobs, this safety net helps to keep the economy stable.

Employers pay taxes to fund the expenses of running unemployment compensation and other employment service programs at the state and federal levels under the Federal Unemployment Tax Act of 1939. 

There are no deductions from employee earnings to assist fund the expenses of unemployment insurance benefits or other state-provided unemployment-related services.

Indiana  Unemployment Contact 

Benefit Call Center Hours and Phone Number

  • Phone: 1-800-891-6499
  • Monday-Friday: 8:00 AM to 4:30 PM Eastern
  • Saturday – Sunday: Closed


  • The TDD/TTY line is restricted to calls for the deaf and hard of hearing. No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing.  
  • Phone: 317-232-7560

Tax Call Center Hours and Phone Number

  • Phone: 1-800-891-6499
  • Monday-Friday: 8:00 AM to 4:30 PM Eastern
  • Saturday – Sunday: Closed

File by Phone 

  • If you do not have access to a computer or smartphone to file for UI, you can use our file by phone number. If you use this service, you will not have access to a UI account in the Uplink system and all UI information must be obtained through the file by phone system.
  • Phone: 1-800-298-6650

How To Qualify for Indiana  Unemployment Benefits

To qualify for unemployment benefits in Indiana, you must show the following:

  • You must have earned state-required threshold during the base period for review. 
  • You must have lost your job due to no fault of your own.
  • You must be physically and psychologically capable of accepting a job when it is provided to you.
  • You must be able to demonstrate that you are actively looking for jobs.

Keep in mind that individual determinations are made on a case-by-case basis, determined by the documentation submitted. If you aren’t positive that you meet all eligibility criteria, your best course of action is to apply and find out for sure.

How Much Unemployment Benefits Will I Get in Indiana? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 26 weeks
  • Weekly Payment: Min $37 to Max $390
  • Maximum Benefits Amount (1 year): $10,140

How Do I Apply for Indiana  Unemployment Benefits?

Uplink CSS, Indiana’s online system for unemployment insurance claims, makes filing your initial claim for unemployment aid quick and simple. Before you file your claim, you should view the state’s online instruction, which may help you avoid errors that might cause your benefit payment to be delayed.

If you don’t have access to the Internet, you can still call your local full-service WorkOne Career Center to have someone help you submit your claim. If you visit between normal business hours, you can also apply online using a WorkOne computer station.

How do I Manage My Indiana  Unemployment Benefits

You must demonstrate that you are still eligible for unemployment assistance for each week that you intend to receive benefits. You’ll be prompted to do so using Indiana’s Uplink filing system, using the same account you used to file your first claim.

You will be asked a series of questions when you submit your weekly certification to assess your continuous eligibility.

For instance, you may be requested to disclose your job-search efforts for the preceding week, as well as any money earned and any employment, offers received. It’s critical to submit your certification every week. Failure to do so may result in a delay in getting unemployment benefits.

How Do I Appeal an Indiana  Unemployment Decision?

Following the submission of your initial claim, you will get a formal decision of eligibility, which will display as a notification on your Uplink account’s homepage. You, as well as your employer, have the right to request an appeal if you disagree with the judgment. An Administrative Law Judge will hear your appeal.

To request an appeal, write a letter that contains your name, Social Security number, postal address, and phone number, as well as a detailed explanation of why you feel the decision on your claim is incorrect.

You should file your appeal within 10 days of the final date mentioned on your eligibility determination. Make a backup copy for your records.

Submit your request in any of the following ways:


  •  317-233-6888


  • Indiana Department of Workforce Development

Attn: Appeals Division

10 North Senate Avenue

Indianapolis, Indiana 46204

Deliver in person:

  • Indiana Department of Workforce Development

Attn: Appeals Division

10 North Senate Avenue

Indianapolis, Indiana 46204

How Do I Report an Indiana  Unemployment Fraud?

It is a major offense to receive unemployment benefits fraudulently by submitting false information, failing to record wages, or using someone else’s identity. Unemployment fraud costs public money and may hinder vital financial aid from reaching people who need it most.

Any documented acts of fraud against Indiana’s unemployment insurance benefits program are rigorously pursued by the state’s Department of Workforce Development. In addition, the agency collaborates with other state authorities to investigate unreported earnings and employment.

If you suspect someone of committing unemployment insurance fraud, the state of Indiana requires you to file a report as quickly as possible, including as much information as feasible.

How Do I Talk to a Person in Indiana  Unemployment Customer Service?


  1. Dial 1-800-891-6499
  2. Press 2 (if you are an employee)
  3. Press 3 (to speak with an agent)
  4. Stay on the line
  5. The automated phone system will connect you to a live customer service agent from Indiana Unemployment

Indiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant.
  • Press 2 if you are an employee.

Indiana Unemployment Voice Sub-Menu (if you press 2)

  • Press 1 for general information about the employer Self Service registration process
  • Press 2 for information about the state information data exchange system otherwise known as SIDES
  • Press 3 to speak with an agent

Indiana Unemployment Customer Service Representatives Hours

  • Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday
  • Saturday-Sunday closed.

Indiana Unemployment Support Phone Numbers

  • Indiana Unemployment Support Phone Number: 1-800-891-6499. Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.
  • If you do not have access to a computer or smart phone to file for UI: 1-800-298-6650.
  • TDD/TTY line: 1-317-232-7560.

Indiana Unemployment Mailing Addresses


Research and Analysis

10 N. Senate Avenue, SE 211

Indianapolis, IN 46204

IN Unemployment support email

  • Indiana Department of Workforce Development:​
  • General questions and information regarding Indiana Career Ready:​
  • Individual and employer password reset, email confirmations or any issue or question regarding Indiana Career Connect:
  • General questions regarding Indiana Career Explore:​

Indiana Unemployment Live Chat Support

You can start a live chat with customer support at Indiana Unemployment Contact page.

  • To scroll down
  • Press the “Live Chat with State Information Center” button in the bottom left corner
  • Press the “Live Chat” blue button

Indiana Unemployment Help Page

You can find more information at Indiana Unemployment Customers Support page.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

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Indiana  Unemployment Phone Number and Office Locations

Indiana  Unemployment  OfficeIndiana  Unemployment Office LocationsIndiana  Unemployment Phone Number
Unemployment Office – Anderson140 E. 53rd StreetAnderson, IN 46013765-642-4981
Unemployment Office – Steuben County907 S. Wayne Street Ste 200Angola, IN 46703260-624-2004
Unemployment Office – DeKalb County936 W 15th Street Suite 100Auburn, IN 46706-2031260-925-0124
Unemployment Office – Bedford2405 Mitchell RoadBedford, IN 47421-3861812-279-4400
Unemployment Office – Bloomington1531 S Curry Pike Suite 200Bloomington, IN 47403812-331-6000
Unemployment Office – Wells County360 N Main Street Suite BBluffton, IN 46714260-824-0855
Brazil Unemployment Office921 W National AvenueBrazil, IN 47834812-448-2636
Clinton Unemployment Office306 South Main StreetClinton, IN 47842765-832-3523
Unemployment Office – Whitley County480 W Plaza DriveColumbia City, IN 46725260-248-8611
Unemployment Office – Columbus4555 Central AvenueSuite 1300Columbus, IN 47203812-376-3351
Fayette County Unemployment Office715 W. 21st StreetConnersville, IN 47331765-825-8581
Corydon Unemployment Office101 West Highway 62orydon, IN 47112812-620-6892
Crawfordsville Unemployment Office2985 Industrial BlvdCrawfordsville, IN 47933765-362-3790
Unemployment Office – Adams County313 W Jefferson  Street #303Decatur, IN 46733260-724-4963
Elkhart County Unemployment Office430 Waterfall DriveElkhart, IN 46516-3696574-295-0105
English Unemployment Office743 E. State Rd. 64Government Annex CenterEnglish, IN 47118812-620-6892
Unemployment Office – Evansville4600 Washington AveWashington Plaza Suite 113Evansville, IN 47714812-424-4473
Unemployment Office – Allen County201 East Rudisill Blvd #102Fort Wayne, IN 46806-1756260-745-3555
Franklin Unemployment Office97 Umbarger LaneFranklin, IN 46131-1665317-736-5531
Gary – Unemployment Office504 Broadway 4th FloorGary, IN 46402219-981-4100
Greencastle Unemployment Office1007 Mill Pond Lane Suite AGreencastle, IN 46135765-653-2421
Greenfield Unemployment Office836 South State StreetGreenfield, IN 46140317-462-7711
Unemployment Office – Greensburg422 E Central AveGreensburg, IN 47240812-663-8597
Hammond Unemployment Office200 Russell StreetHammond, IN 46320219-933-8332
Unemployment Office – Huntington County2201 N. Jefferson StreetHuntington, IN 46750260-356-2858
Unemployment Office Indianapolis4410 N Shadeland AvenueIndianapolis, IN 46226317-798-0335
Jasper Unemployment Office850 College AvenueJasper, IN 47546812-634-1599
Jeffersonville Unemployment Office501 E. Court Ave Room #316Jeffersonville, IN 47130812-620-6780
Unemployment Office – Noble County1607 Dowling StreetSuite B3 Impact InstituteKendallville, IN 46755260-599-1000
Knox Unemployment Office1913 S Heaton Suite BKnox, IN 46534574-772-6882
Unemployment Office – Kokomo700 East Firmin St Suite 150Kokomo, IN 46902765-450-3019
Unemployment Office – Lafayette820 Park East BlvdLafayette, IN 47905765-474-5411
Unemployment Office – LaGrange County848 North Detroit StreetLagrange, IN 46761260-499-4835
LaPorte Unemployment Office300 Legacy Plaza WestLaporte, IN 46350-5276219-362-2175
Unemployment Office – Lawrenceburg500 Industrial Drive #1305Lawrenceburg, IN 47025812-537-1117
Unemployment Office Boone County358 N. Mount Zion Rd.Lebanon, IN 46050765-482-0160
Unemployment Office – Linton1600 A Street NE Suite 4Linton, IN 47441-0069812-847-4479
Logansport Unemployment Office1 Ivy Tech Way Suite BLogansport, IN 46947574-722-6652
Unemployment Office Martin County504 Park St.Loogootee, IN 47553812-295-2722
Unemployment Office – Madison100 E Second St. Suite FMadison, IN 47250-1078812-265-3734
Unemployment Office – Grant County850 N. Miller AvenueMarion, IN 46952765-668-8911
Michigan City Unemployment Office301 E 8th Street Suite 120Michigan City, IN 46360219-809-0575
Monticello Unemployment Office1017 O’Conner BlvdMonticello, IN 47960574-583-4128
Morocco Unemployment Office4117 South 240 WestMorocco, IN 47963219-285-6805
Unemployment Office – Muncie3301 W. Purdue AvenueMuncie, IN 47304765-289-1861
Unemployment Office Brown County246 East Main StreetNashville, IN 47448812-988-6968
Unemployment Office New Albany2125 State St Suite 16New Albany, IN 47150812-948-6102
Henry County Unemployment Office376 South 15th StreetNew Castle, IN 47362-4206765-529-3010
Unemployment Office Affiliate Noblesville300 N. 17th StreetNoblesville, IN 46060317-841-8194
Unemployment Office – North Vernon1200 West O & M AvenueNorth Vernon, IN 47265812-346-6030
Unemployment Office Orange County1075 North Sandy Hook Rd #CPaoli, IN 47454812-723-2359
Peru Unemployment Office685 E Main StreetPeru, IN 46970765-472-3562
Plainfield Unemployment Office995 Andico Rd.Plainfield, IN 46168317-838-9335
Plymouth – Unemployment Office2701 N. Michigan Suite 103Plymouth, IN 46563574-936-8919
Portage Unemployment Office1575 Adler Circle Suite APortage, IN 46368219-762-6592
Unemployment Office – Princeton2429 S. CrabtreePrinceton, IN 47670812-386-7983
Rensselaer Unemployment Office105 Drexel Parkway Suite 1Rensselaer, IN 47978219-866-4330
Rochester Unemployment Office927 Main StreetRochester, IN 46975574-223-8542
Rockville Unemployment Office517 North Lincoln RoadRockville, IN 47872765-569-2021
Salem Unemployment OfficeSt. Vincent HospitalLower Level, 911 N. Shelby St.Salem, IN 47167812-620-6780
Unemployment Office – Scottsburg821 S. Lake Rd. S. Room 331Scottsburg, IN 47170812-620-6780
Unemployment Office – Seymour323 Dupont Drive PO Box 1003Seymour, IN 47274812-522-9074
Unemployment Office – Shelbyville2177 Intelliplex Drive Suite 112Shelbyville, IN 46176317-392-3251
St. Joseph County Unemployment Office851 Marietta StreetSouth Bend, IN 46601-3253574-237-9675
Unemployment Office Owen County205 East Morgan Street Suite BSpencer, IN 47460812-829-6511
Sullivan Unemployment Office35 West Jackson StreetSullivan, IN 47882812-268-3358
Unemployment Office – Perry County1034 31st Street PO Box 413Tell City, IN 47586812-548-4870
Unemployment Office Terre Haute30 North 8th StreetTerre Haute, IN 47807812-234-6602
Unemployment Office Vincennes2437 North 6th StreetVincennes, IN 47591812-882-8770
Unemployment Office – Wabash County277 N. Thorne Street Room 107Wabash, IN 46992260-563-8421
Kosciusko County Unemployment Office715 South Buffalo StreetWarsaw, IN 46580574-269-3050
Unemployment Office Daviess County8 NE 21st StWashington, IN 47501812-254-7734
Warren County Learning Center26 East 2nd StreetWilliamsport, IN 47993765-764-1880
Winamac Unemployment Office123 N Market Street Suite 2Winamac, IN 46996574-946-6300

Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself. 
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

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Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

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