Alaska Unemployment Insurance Benefits Guide

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Looking for tips to access the Alaska Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with Alaska Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the Alaska Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of Alaska Unemployment Insurance Benefits?

The Unemployment Insurance (UI) program in Alaska is committed to providing jobless employees with prompt and accurate UI compensation. Due to the seasonal nature of much of the state’s labor and Alaska’s considerable remoteness, UI benefits act as a stabilizing influence on local economies as well as bridging the economic gap for individual workers.

Have you been laid off from your work and are looking for new opportunities?

Grant money are available from the Alaska Department of Labor and Workforce Development to assist with training costs. Inquire about the Dislocated Worker Grant at your closest Alaska job center. Call an employment center near you for additional information.

Below is what its official website looks like.

Alaska Unemployment Contact 

Patsy Westcott, Director

James Harvey, Deputy Director

Clifford Napier, Assistant Director – Unemployment Insurance

Erin Heist, Administrative Operations Manager

How To Qualify for Alaska Unemployment Benefits

Unemployed workers in Alaska must meet the following eligibility requirements for unemployment compensation:

  • Earned wages from an employer who paid unemployment taxes during the base period for review, as defined by Alaska law
  • Available for full-time employment when it is offered, including having child care and transportation arranged
  • Actively seeking and reporting weekly work searches and registering for work as required
  • Physically and mentally able to seek and accept suitable full-time employment

Alaska residents who are instructed to register for work must register online at AlaskaJobs to receive unemployment compensation.

How Much Unemployment Benefits Will I Get in Alaska? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 16-26 weeks
  • Weekly Payment: Min $56 to Max $370
  • Maximum Benefits Amount (1 year): $11,492

How Do I Apply for Alaska Unemployment Benefits?

The most convenient method to apply for unemployment benefits is to do it online. Alaska’s internet services are available seven days a week, 24 hours a day. You may also phone an unemployment benefits claim center if you like.

You will be given the option to create an online account when you submit your first claim online. You may monitor the progress of your claim and submit your weekly benefit certification using this account. Each time you visit the unemployment benefits website, you must log in with the same myAlaska account.

How do I Manage My Alaska Unemployment Benefits

You must certify your eligibility for unemployment compensation on a regular basis while receiving it. Your claim remains ongoing and eligible for weekly benefit payments as long as it is certified on a weekly basis. Lately filed requests may be disqualified.

MyAlaska is the quickest and most convenient method to manage your account and make weekly benefit claims. Log in, go to View Your Services, and then Unemployment Insurance Benefits.

How Do I Appeal an Alaska Unemployment Decision?

If you disagree with a decision made in connection with your claim, you have the right to appeal it. You must seek a hearing within 30 days of the date on which your decision letter was dated by calling, faxing, mailing, or emailing your request.

You may use any of the following methods to submit your appeal request:

  • Fax:     907-465-3374
  • Email:
  • Phone: 800-232-4762


  • Appeal Tribunal Office

P.O. Box 115509

Juneau, AK 99811-5509

How Do I Report an Alaska Unemployment Fraud?

Making a false statement, misrepresenting a material fact, or withholding key information to obtain unemployment benefits constitutes unemployment fraud. 

In Alaska, unemployment fraud is punishable by criminal charges, penalties, and possible imprisonment.

Any of the following methods should be used if you suspect someone is fraudulently collecting benefits:

How Do I Talk to a Person in Alaska Unemployment Customer Service?


  1. Dial 1-907-269-4700
  2. Stay on the line
  3. The automated phone system will connect you to a live customer service agent from Alaska Unemployment

Alaska Unemployment Customer Service Representatives Hours

  • Live Alaska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday.
  • Saturday-Sunday closed.

Alaska Unemployment Support Phone Numbers

  • AK Unemployment Support Phone Number: 1-907-269-4700. Live Alaska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Anchorage UI Claim Center: 1-907-269-4700 (VICTOR: 1-907-277-0693).
  • Juneau UI Claim Center: 1-907-465-5552 (VICTOR: 1-907-586-4650).
  • Fairbanks UI Claim Center: 1-907-451-2871 (VICTOR: 1-907-451-6126).
  • Department of Labor & Workforce Development Employment and Training Services: 1-907-465-2712.
  • Report UI fraud: 1-907-269-4880 or toll free at 1-877-272-4635.

Alaska Unemployment Insurance (UI) Mailing Addresses

  • Anchorage UI Claim Center:

P.O. Box 241767

Anchorage, AK 99524-1767

  • Juneau UI Claim Center:

P.O. Box 115509

Juneau, AK 99811-5509

  • Department of Labor & Workforce Development Employment and Training Services:

P.O. Box 115509

Juneau, AK 99811-5509

AK Unemployment Live Chat Support

  • Go to the Alaska Unemployment page.
  • Click the “Unemployment Insurance questions? Chat with our virtual assistant” blue button.
  • Start chat.

Alaska Unemployment support email

  • Anchorage UI Claim Center:
  • Juneau UI Claim Center:
  • Report UI fraud:

Alaska UI Help Center

You can find more information at Alaska Unemployment Insurance (UI) Support page.

What if I got fired?

You may be disqualified for benefits if the employer can prove you were discharged for work-related misconduct. An employer must prove misconduct before you are eligible for benefits.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

Similar Content

Alaska Unemployment Phone Number and Office Locations

Alaska Unemployment  OfficeAlaska Unemployment Office LocationsAlaska Unemployment Phone Number
Anchorage Job Center Midtown3301 Eagle Street Suite 101Anchorage, AK 99503907-269-4759
Anchorage Job Center Muldoon1251 Muldoon Road Suite 101Anchorage, AK 99504907-269-0000
Y-K Delta Unmployment OfficeBNC Complex Suite 112Bethel, AK 99559-1607907-543-2210
Bristol Bay Job Center527 Seward St. Room 101PO Box 1149Dillingham, AK 99576-1149907-842-5579
Fairbanks Unmployment Office675 Seventh Avenue Station BFairbanks, AK 99701907-451-5901
Homer Job Center3670 Lake Street Suite 300Homer, AK 99603907-226-3040
Juneau Unmployment Office10002 Glacier Highway Suite 100Juneau, AK 99801907-465-4562
Peninsula Unmployment Office11312 Kenai Spur Hwy Suite 2Kenai, AK 99611907-335-3000
Ketchikan Job Center2030 Sea Level Drive Suite 220Ketchikan, AK 99901907-225-3181
Kodiak Job Center211 Mission Road Suite 103Kodiak, AK 99615-6315907-486-3105
Nome Unmployment Office103 Front StreetPO Box 280Nome, AK 99762907-443-2626
Sitka Job Center304 Lake StreetRoom 101Sitka, AK 99835-7563907-747-3423
Valdez Unmployment Office213 Meals AvenueState Office Building, Room 22Valdez, AK 99686-0590907-835-4910
Mat-Su Job Center877 West Commercial DriveWasilla, AK 99654907-352-2500

Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself. 
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

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Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

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