Looking for tips to access the Arizona Unemployment Insurance Benefits?
In this article, we will make Unemployment Insurance Benefits easy to understand with Arizona Unemployment phone numbers and other contact information.
The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming.
Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help.
You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.
Why did we create the Arizona Unemployment Insurance Benefits Guide?
Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling.
Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.
Who’s in charge of Arizona Unemployment Insurance Benefits?
The Arizona Department of Economic Security (DES) is in charge of administering the state’s unemployment insurance program.
The DES collaborates with families, community groups, activists, and state and federal partners to achieve our shared goal of ensuring the safety and economic security of every child, adult, and family in Arizona.
DES seeks to improve Arizonans’ safety and well-being by concentrating on three main objectives:
- Individuals and families are strengthened.
- Self-sufficiency should be increased.
- Increasing a community’s capability
How To Qualify for Arizona Unemployment Benefits
While individual decisions are determined on a case-by-case basis, claimants who fulfill the following qualifying conditions in Arizona are often granted for unemployment benefits:
- You must be jobless at the moment for no fault of your own, and you must have worked in Arizona for the preceding 12 months.
- You must have made a certain amount of money, as specified by Arizona law.
- You must actively seek a job each week in order to get benefits.
- You must be willing to accept a suitable job, which may include arranging child care and transportation.
Even if you’re not sure if you satisfy all of the requirements, you should still apply. The state of Arizona advises that you file for unemployment benefits as soon as you are laid off.
How Much Unemployment Benefits Will I Get in Arizona?
- Base Period: First 4 of the last 5 completed quarters
- Alt Base Period: Last 4 completed quarters
- Duration of Benefits: 8-26 weeks
- Weekly Payment: Min $187 to Max $240
- Maximum Benefits Amount (1 year): $6,240
How Do I Apply for Arizona Unemployment Benefits?
In Arizona, you must apply for unemployment compensation benefits online. If you don’t have access to a computer, you can visit a One-Stop Center or a DES Employment Service office resource center for free computer access. If you need assistance with your initial claim, customer service specialists at these locations can assist you.
You will create an account when you file your initial unemployment compensation claim, which you may use to check the progress of your claim and submit your weekly benefit certifications.
How do I Manage My Arizona Unemployment Benefits
You must submit a weekly benefit certification for each week that you receive unemployment benefits. You will be asked a series of questions concerning your job search activities during the past week, as well as any income made and any employment offers you may have received.
You’ll be able to access your account using the same account you used to file your first claim, so make a note of your PIN and login details.
How Do I Appeal an Arizona Unemployment Decision?
Regarding your claim, you will receive an official decision letter. You may submit an appeal if you disagree with the decision. It’s possible that your boss will do the same. The right to appeal will be spelled out in detail in your decision letter.
Your appeal must be submitted within 15 calendar days of the postmark date on your official letter. You can do so using any of the techniques listed below:
- You can file your appeal online by filling out Arizona’s online appeal submission.
- To contact with a DES official about submitting your request for appeal, call the number indicated on your decision letter.
- In Writing – You may mail or fax your appeal request; your official letter will include both the fax number and the postal address.
- In Person – You can bring your written appeal request to any Employment Service Office. Make sure it’s signed, and that you attach a copy of the original judgment you’re appealing.
How Do I Report an Arizona Unemployment Fraud?
Unemployment benefit fraud is a waste of government funds that diverts resources away from Arizonans who need them the most. Unfortunately, states across the United States have lately experienced a sharp increase in unemployment insurance benefit fraud, which is mostly linked to identity theft.
Please use Arizona’s online reporting form if you suspect someone is falsely receiving unemployment benefits or if you feel you have been a victim of identity theft.
How Do I Talk to a Person in Arizona Unemployment Customer Service?
- Dial 1-877-600-2722
- Press 2 (if you are a claimant)
- Press 1 (for English)
- Press 1 (if you have not yet filed a claim for unemployment)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Arizona Unemployment
Arizona Unemployment Voice Main Menu
- Press 2 if you are a claimant.
- Press 3 if you are an employee.
Arizona Unemployment Voice Sub-Menu (if you press 1)
- Press 1 if you have not yet filed a claim for unemployment.
- Press 2 if you have already filed a claim for unemployment.
Arizona Unemployment Customer Service Representatives Hours
- Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday,
- Saturday closed,
- From 9:30am to 5pm Sunday.
Arizona Unemployment Support Phone Numbers
- AZ Unemployment Support Phone Number: 1-877-600-2722. Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.
- Call Center in Phoenix: 1-602-364-2722.
- Call Center in Tucson: 1-520-791-2722.
- Telecommunications Relay Service for the Deaf/Hard of Hearing: 711.
- Debit Card Information: 1-855-847-2030.
- Claim and Payment Status: 1-877-766-8477.
- Claim and Payment Status (Phoenix): 1-602-417-3800.
- Claim and Payment Status (Tucson): 1-520-884-8477.
- Contact the Client Advocate: 1-602-542-5954.
- Appeals Board: 1-602-771-9036.
- Appellate Services Administration: 1-602-771-9019.
- Office of Appeals – Phoenix: 1-602-771-9019.
- Office of Appeals – Tucson: 1-520-629-0211.
- Repay an Unemployment Insurance Benefit Overpayment (Pay by Phone): 1-844-722-6247 or 1-602-252-0024.
- DES Office of Accounts Receivable and Collections (OARC): 1-(602) 252-0024 or 1-800-236-1475.
Arizona Unemployment Web Links
Arizona UI Mailing Addresses
- Department of Economic Security
Unemployment Insurance Administration
P. O. Box 29225
Phoenix, Arizona 85038-9225
- DES Unemployment Insurance Administration
Site Code 860B
P.O. Box 6123
Phoenix, Arizona 85005-6123
- Appeals Board:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015
- Appellate Services Administration:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015
- Office of Appeals – Tucson:
2255 W. Ina Rd., Suite 131
Tucson, AZ 85741
Arizona Unemployment Fax Numbers
- Phoenix: 1-602-612-8705, 1-888-305-1348
- Tucson: 1-520-770-3357, 1-520-770-3358
- Appeals Board: 1-602-257-7054
- Appellate Services Administration: 1-602-257-7053
- Office of Appeals – Phoenix: 1-602-257-7056
- Office of Appeals – Tucson: 1-602-257-7057
Arizona Unemployment Live Chat Support
Live chat customer service is not available from Arizona Unemployment. The best way to contact Arizona Unemployment by support phone.
AZ Unemployment support email
AZ Unemployment doesn’t offer live support via email.
Arizona UI Help Center
You can find more information at Arizona Unemployment Insurance (UI) Support page.
What if I quit?
In general, you are not eligible if you leave your work freely.
If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.
You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.
- Virginia Unemployment Insurance Benefits Guide
- Washington Unemployment Insurance Benefits Guide
- West Virginia Unemployment Insurance Benefits Guide
- Wisconsin Unemployment Insurance Benefits Guide
- Wyoming Unemployment Insurance Benefits Guide
Arizona Unemployment Phone Number and Office Locations
|Arizona Unemployment Office||Arizona Unemployment Office Locations||Arizona Unemployment Phone Number|
|Bullhead City||2601 Highway 95Bullhead City, AZ 86442||928-758-0702|
|Pinal County Business and Career Center||318 N. Florence StCasa Grande, AZ 85122||520-866-3600|
|Arizona Workforce Connection||558 N Coronado BlvdPO Box 816Clifton, AZ 85533||928-439-4632|
|Yavapai Workforce Connection||1500 East Cherry Street Suite FCottonwood, AZ 86326||928-634-3337|
|Arizona Workforce Connection||515 East 7th StreetDouglas, AZ 85607||520-364-8906|
|Arizona @ Work – Eagar Office||74 North Main Street Suite 6Eagar, AZ 85925||928-333-3161|
|AZDES Reemployment Assistance||1701 N. Fourth St.Flagstaff, AZ 86004||928-213-3541|
|Arizona at Work – Maricopa County||735 North Gilbert RoadSuite134Gilbert, AZ 85234||602-372-9700|
|Maricopa Workforce Connections||4425 W Olive Ave AvenueSuite 190Glendale, AZ 85032||602-372-4200|
|Globe Comprehensive One-Stop||5515 South Apache AvenueSuite 200Globe, AZ 85501||928-425-7631|
|Department of Economic Security||2400 Airway AvenueKingman, AZ 86401||928-753-4333|
|Kingman Comprehensive Job Center||700 West Beale StreetPO Box 7000 Zip 86402-7000Kingman, AZ 86402||928-753-0723|
|Hopi Tribe Unemployment Office||Main Street off Highway 264PO Box 123Kykotsmovi, AZ 86039||928-734-3542|
|Unemployment Office Lake Havasu City||2001 College Drive Suite 94Lake Havasu City, AZ 86403||928-453-0710|
|State of Arizona DES||2031 Spawr CircleLake Havasu City, AZ 86403||928-854-0350|
|Mesa Employment Service – DES||120 W 1st AveMesa, AZ 85210||602-771-6902|
|Fort Mojave Indian Tribe Workforce||8490 South Highway 95Suite 102; PO Box 5896 (86446)Mohave Valley, AZ 86440||928-346-1787|
|Unemployment Office – Santa Cruz County||610 N Morley AvenueNogales, AZ 85621||520-375-7670|
|Page Employment Service – DES||1057 West VistaPage, AZ 86040||928-645-4797|
|Colorado River Development and Training||13370 First Avenue26600 Mohave RoadParker, AZ 85344||928-669-8555|
|Unemployment Office – Payson||100 N Tonto St Suite BPayson, AZ 85541||808-425-6743|
|Hualapai Education and Training Center||460 Hualapai WayPO Box 179Peach Springs, AZ 86434||928-769-2200|
|Unemployment Office – North Phoenix||9801 North 7th StreetPhoenix, AZ 85020||602-861-0208|
|Unemployment Office – South Phoenix||4635 South Central AvenuePhoenix, AZ 85040||602-771-0630|
|Unemployment Office – West Phoenix||3406 North 51st AvenuePhoenix, AZ 85031||623-245-6200|
|Arizona at Work – NACOG Office||221 North MarinaSuite 201; PO Box 2451Prescott, AZ 86302||928-778-1422|
|Unemployment Office Prescott Valley||3262 Bob Drive Suite 6Prescott Valley, AZ 86314||928-759-1669|
|Gila River Indian Community||192 South Skill Center RoadSuite 208; PO Box 97Sacaton, AZ 85147||520-563-3387|
|Arizona @ Work Graham Job Center||1910 W Thatcher Blvd.Safford, AZ 85546||928-432-6932|
|San Carlos Apache Tribe-College||PO BOX 344San Carlos, AZ 85550||928-475-2305|
|Pima-Maricopa Indian Community Center||10005 East Osborn RoadScottsdale, AZ 85256||480-362-7950|
|Vista Del Camino Community Center||7700 East Roosevelt StScottsdale, AZ 85257||480-312-0060|
|Unemployment Office – Sells||SR 86 & Indian Route 19PO Box 837Sells, AZ 85634||520-383-4251|
|Unemployment Office – Show Low||1500 S. White Mountain Rd Suite 401BShow Low, AZ 85901||928-532-1516|
|Unemployment Office – Sierra Vista||2600 East Wilcox Dr Room H-106Sierra Vista, AZ 85635||520-458-9309|
|Cochise College Human Resources||901 North Colombo AvenueSierra Vista, AZ 85635||520-515-3623|
|Cocopah Indian Tribe – Unemployment Office||14515 S Veterans DriveSomerton, AZ 85350||928-627-8026|
|ARIZONA @ WORK Pima County||2797 East Ajo WayTucson, AZ 85713||520-724-7700|
|Unemployment Office – Tucson||1455 South AlvernonTucson, AZ 85711||520-872-9095|
|Workforce Service – Tucson North||316 W Fort LowellTucson, AZ 85705||520-638-2230|
|Pascua Yaqui Tribe||7474 S.Camino De OesteTucson, AZ 85757||520-879-5840|
|Pima County Arizona Unemployment Office||320 N. Commerce Park Loop2nd FloorTucson, AZ 85745||520-724-9649|
|Pima County Workforce Center||2801 East Ajo WayTucson, AZ 85713||520-724-2646|
|Rio Nuevo Service Center||340 North Commerce Park LoopTucson, AZ 85745||520-724-7650|
|Sullivan Jackson Employment Center||400 East 26th StreetTucson, AZ 85713||520-724-7300|
|White Mountain Apache Tribe||612 South Chief AveWhiteriver, AZ 85941||928-338-4818|
|Unemployment Office – Winslow Office||319 E Third St335C (site code)Winslow, AZ 86047||928-288-4644|
|Arizona Unemployment Office – Yuma||3826 W 16thYuma, AZ 85364||928-247-8740|
|Unemployment Office Yuma County||3826 W. 16th StreetYuma, AZ 85364||928-329-0990|
|Martin Luther King Youth Center||300 South 13th AvenueYuma, AZ 85364||928-783-9347|
Other Arizona Benefits Contact
|Who do you need||Phone Number|
|DES Fraud Hotline||(800) 251-2436(602) 542-9449|
|Unemployment Insurance||(602) 364-2722|
|Child Support Services||(800) 882-4151(602) 252-4045|
|Nutrition Assistance (Food Stamps)||(855) 432-7587|
|Cash Assistance||(855) 432-7587|
|Medical Assistance||(855) 432-7587|
|Electronic Benefit Transfer (EBT Card) Customer Service||(888) 997-9333|
|Adult Protective Services||(877) 767-2385|
|Aging and Adult Services||(602) 542-4446|
|Child Care||(602) 542-4248|
|Child Care Resources & Referral||(800) 308-9000|
|Developmental Disabilities||(602) 542-0419|
|Disability Determination, Phoenix||(800) 352-0409|
|Disability Determination, Tucson||(800) 362-6368|
|Employment Services||(602) 542-4910|
|Rehabilitation Services||(602) 542-3332|
|Arizona Early Intervention Program (AzEIP)||(602) 532-9960|
|Volunteer Services||(602) 542-1991|
|Office of Inspector General (OIG)||(602) 542-3340|
|Office of Procurement||(602) 364-0170|
|Refugee Resettlement Program||(602) 542-4446|
|Central Human Resources||(602) 771-2870|
|Accounts Receivable & Collections||(602) 252-00241-800-236-1475 (for outside of the Phoenix Metropolitan Area, but only within Arizona)|
We hope the above info has been helpful to you.
We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.
- Don’t feel shame about needing help, but also don’t feel entitled.
- Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
- Don’t burn the bridge. Work with your employer to help yourself.
- 1) Check if you are entitled to severance pay, vacation or sick pay,
- 2) Ask about extending health insurance benefits,
- 3) Ask about outplacement resources,
- 4) Request a reference letter from your employer
- Review your financial positions, obligations.
- Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
- Watch out for credit card loans – they will eat you alive.
- Make an action plan with at least 3 scenarios from best to worst and examine your options.