Delaware Unemployment Insurance Benefits Guide

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Looking for tips to access the Delaware Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with Delaware Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the Delaware Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of Delaware Unemployment Insurance Benefits?

Delaware Department of Labor (DDL) is in charge of administering the state’s unemployment insurance program. 

Below is what its official website looks like.

Image: Official Delaware Department of Labor Website

Delaware Unemployment Contact 


  • 4425 North Market Street
    Wilmington, DE 19802
  • (302) 761-8446


  • University Office Plaza
    252 Chapman Road, 2nd Floor
    Newark, DE 19702
  • (302) 761-8446.


  • Blue Hen Corporate Center
    655 S. Bay Road, Suite 2H
    Dover, DE 19901
  • (302) 761-8446


  • 8 Georgetown Plaza
    Suite 2
    Georgetown, DE 19947
  • (302) 761-8446

How To Qualify for Delaware Unemployment Benefits

The state of Delaware requires claimants to fulfill specified salary standards based on how much money they earned while working. Eligible claimants must have been laid off due to no fault of their own, be physically and mentally capable of working, be accessible for work, be actively looking for new work, and be prepared to accept acceptable work whenever it is provided.

Unemployment compensation eligibility cannot be predicted in advance and is assessed on a case-by-case basis based on the facts you provide when filing your initial claim.

How Much Unemployment Benefits Will I Get in Delaware? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 24-26 weeks
  • Weekly Payment: Min $$20 to Max $$400
  • Maximum Benefits Amount (1 year): $$10,400

How Do I Apply for Delaware Unemployment Benefits?

Applying for unemployment benefits in Delaware online is the quickest and most convenient method.

To begin the procedure, log into the Delaware Department of Labor website and click File a New or Reopened Claim Online from the Services menu on the left-hand side of your screen. Then just follow the on-screen instructions.

Following the creation of your account, you may use it to monitor the progress of your claim and submit your weekly certification.

How do I Manage My Delaware Unemployment Benefits

You must certify with the State of Delaware each week that you desire unemployment benefits. This procedure ensures that you are still eligible to participate in the program. You’ll be asked a series of questions concerning your job-search activity during the past week, as well as any earnings or job offers you’ve received.

Using the account you created on the Delaware Department of Labor’s website is the simplest way to file your weekly certification. You can also submit your weekly claim information by calling Delaware’s TeleBenefits line each week.

How Do I Appeal a Delaware Unemployment Decision?

You have the ability to seek an appeal if your initial claim for UI compensation is refused. Within 10 calendar days of the postmark date on the official decision notification, you must file a written request for an appeal.

You can mail or email your appeal request to dol dui appeals or drop it off at your local unemployment insurance office.

How Do I Report a Delaware Unemployment Fraud?

Delaware unemployment fraud is a severe felony with far-reaching consequences, squandering state funds and perhaps diverting resources away from Delaware employees in need.

Please contact Delaware’s Unemployment Insurance Fraud Hotline at 302-761-8397 if you suspect someone is illegally obtaining unemployment benefits.

You can also contact BPC Fraud to report fraud. In your email, provide the following information:

  • Name
  • Mailing address
  • Phone number
  • Last 4 digits of your Social Security number
  • Description of the issue

How Do I Talk to a Person in Delaware Unemployment Customer Service?


  1. Dial 1-302-761-8446
  2. Press 1 (for English)
  3. Press 2 (if you are calling for another reason)
  4. Press 3 (if you would like to speak to a representative)
  5. Press 3 (to reach an unemployment insurance representative)
  6. Press 2 (if you would like to continue to speak to a representative)
  7. Stay on the line
  8. The automated phone system will connect you to a live customer service agent from Delaware Unemployment

DE Unemployment Voice Main Menu

  • Press 1 If you are calling about the status of your unemployment benefit payment
  • Press 2 If you are calling for another reason.

DE Voice Sub-Menu (if you press 2)

  • Press 1 if you are calling about the status of your unemployment benefit payment
  • Press 2 if you have questions on how to file a claim or a general unemployment question
  • Press 3 if you would like to speak to a representative

Delaware Unemployment Customer Service Representatives Hours

Live Delaware Unemployment Insurance customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Delaware Unemployment Support Phone Numbers

  • DE Unemployment Support Phone Number: 1-302-761-8446. Live Delaware Unemployment Insurance customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
  • Division of Unemployment Insurance in Wilmington: 1-302-761-8446.
  • Division of Unemployment Insurance in Newark: 1-302-368-6600.
  • Division of Unemployment Insurance in Dover: 1-302-739-5461.
  • Division of Unemployment Insurance in Georgetown: 1-302-856-5611.

What if I got fired?

You may be disqualified for benefits if the employer can prove you were discharged for work-related misconduct. An employer must prove misconduct before you are eligible for benefits.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

Similar Content

Delaware Unemployment Phone Number and Office Locations

Delaware Unemployment  OfficeDelaware Unemployment Office LocationsDelaware Unemployment Phone Number
Dover Unemployment Office655 S Bay Rd Suite 2HDover, DE 19901302-739-5473
Georgetown Unemployment Office8 Georgetown Plaza Suite 2Georgetown, DE 19947302-856-5230
Pencader Unemployment Office225 Corporate Boulevard #211Newark, DE 19702302-368-6622
Fox Valley Unemployment Office4425 North Market StreetWilmington, DE 19802302-761-80 5

Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself. 
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

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Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

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