Louisiana Unemployment Insurance Benefits Guide

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Looking for tips to access the Louisiana Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with Louisiana Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the Louisiana Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of Louisiana Unemployment Insurance Benefits?

Department of Labor – Louisiana Workforce Commission (LWC) is in charge of administering the state’s unemployment insurance program. 

Below is what its official website looks like.

Louisiana Unemployment Contact 

Unemployment Insurance

  • Phone: 1-866-783-5567
  • Email: HiRE@lwc.la.gov

In order for LWC to properly handle your request, please provide your full name, daytime phone number, email address, and the last four digits of your Social Security Number in your email.

If you require help with an unemployment claim over the phone, please be aware that starting in November, a new call-in schedule based on the last four digits of your Social Security Number (SSN) will be implemented:

If your SSN ends with…

  • 0000-2499, you should call on Mondays.
  • 2500-4999, you should call on Tuesdays.
  • 5000-7499, you should call on Wednesdays.
  • 7500-9999, you should call on Thursdays.
  • Fridays have been designated as open to anyone needing assistance.

Chief of Tax Operations

  • P.O. Box 94186

Baton Rouge, LA 70804-9186

  • Telephone: 1-866-783-5567

Office of Management & Finance

  • UI Tax Accounting

P.O. Box 94100

Baton Rouge, LA 70804-9100

  • Telephone: (225) 342-2955
  • Fax: (225) 342-5822

UI Tax Liability and Adjudication

  • P.O. BOX 94186

Baton Rouge, LA 70804-9186

  • Telephone: 1-866-783-5567
  • Fax: (225) 346-6073

Office of Unemployment Insurance Administration

  • Unemployment Claims Unit

P.O. Box 94094, Room 386

Baton Rouge, LA 70804-9096

Unemployment Insurance Administration DUA Unit

  • P.O. Box 94094
  • Baton Rouge, Louisiana 70804-9094

Employee Leasing Program

  • Tax Liability and Adjudication Unit

P.O. Box 94186

Baton Rouge, LA 70804-9186

  • Telephone: 1-866-783-5567
  • Fax:(225) 346-6073

Benefit Charge

  • P.O. Box 94186

Baton Rouge, LA 70804-9186

  • Telephone:1-866-783-5567
  • Fax: (225) 346-6075

Delinquent Accounts

  • P.O. Box 44127

Baton Rouge, LA 70804-4127

  • Telephone: 1-866-783-5567
  • Fax: (225) 346-6072

How To Qualify for Louisiana Unemployment Benefits

Claimants must fulfill the following conditions to be eligible for unemployment benefits in Louisiana:

  • Working hours have been drastically decreased or you are no longer working due to no fault of your own.
  • A sufficient amount of money was made during the base period to justify a review. Before you make your initial claim, Louisiana considers the first four of the last five completed calendar quarters to be your base period.
  • Physically fit and ready to work
  • Actively looking for a job — the only exception is if you’ve been laid off and given a target return-to-work date.

For further information, check the Benefit Rights Information (PDF).

How Much Unemployment Benefits Will I Get in Louisiana? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: N/A
  • Duration of Benefits: 26 weeks
  • Weekly Payment: Min $10 to Max $247
  • Maximum Benefits Amount (1 year): $5,746-$7,384

How Do I Apply for Louisiana Unemployment Benefits?

You can submit your new unemployment claim online through the Louisiana Workforce Commission, which is the quickest and easiest way to do so. To create an account, you’ll need a valid email address, which you’ll use to monitor the progress of your claim and submit your weekly certification for unemployment benefits.

You will get a list of open opportunities in your region after filing your unemployment claim, which may match your talents and experience.

How do I Manage My Louisiana Unemployment Benefits

You must certify that you are still eligible for unemployment compensation payments each week that you request a payment. You may do so by logging in to the same account you used to file your first claim. Simply sign in and go to the Unemployment Services menu and pick Weekly Claim Certification.

You’ll be asked a series of questions concerning your job search activity during the previous week, as well as any wages received and/or any employment, offers you turned down.

How Do I Appeal a Louisiana Unemployment Decision?

Any finding pertaining to your claim can be appealed by both you and your employer. You must do so within 15 days of receiving your determination notification in the mail. Your request for an administrative law judge hearing may entitle you to a hearing before a judge who will consider your claim and make a fresh judgment.

As explained below, you have three alternatives for submitting an appeal:

  • Online: www.LAWORKS.net
  • Appeals Unit, Louisiana Workforce Commission, P.O. Box 94094, Baton Rouge, LA 70804-9094
  • 225-342-4223 (fax)

If you’re mailing your letter, it must be postmarked within 15 days after the date of your determination notification and signed by the person who filed the appeal. It’s also a good idea to send a complete copy of the original determination with your request if you’re filing it via mail.

How Do I Report a Louisiana Unemployment Fraud?

The state of Louisiana urgently urges you to assist in the fight against unemployment insurance fraud across the state. Unemployment fraud is a waste of money for the government, and it may prevent unemployment benefits from reaching people who need them the most.

If you have cause to believe someone is stealing unemployment benefits, you can file a report with the state of Louisiana’s online system. You may also report fraud over the phone by calling 800-201-3362.

How Do I Talk to a Person in Louisiana Unemployment Customer Service?


  1. Dial 1-866-783-5567
  2. Press 1 (for English)
  3. Press 1 (if you are a claimant calling today concerning unemployment benefits)
  4. Stay on the line
  5. The automated phone system will connect you to a live customer service agent from Louisiana Unemployment

Louisiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant calling today concerning unemployment benefits.
  • Press 2 if you are an employer and need assistance with your tax account.
  • Press 3 if you are calling for information on reemployment services or general labor law information.

Louisiana Unemployment Customer Service Representatives Hours

  • Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, 
  • Saturday-Sunday closed.

Louisiana Unemployment Support Phone Numbers

  • LA Unemployment Support Phone Number: 1-866-783-5567. Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • TDD: 1-800-259-5154.
  • The Louisiana Workforce Commission: 1-225-342-3111.
  • Contact the Appeals Clerk of Court: 1-800-256-8023.

Louisiana Unemployment Insurance (UI) Mailing Addresses

Louisiana Workforce Commission:

  • Appeals Unit,

P. O. Box 94094, 

Baton Rouge, LA 70804-9094

Louisiana Unemployment Insurance Tax Field Audit Offices:

  • Baton Rouge Field Audit Office
    1991 Wooddale Blvd.
    Baton Rouge, Louisiana 70806-1513
  • Hammond Field Audit Unit
    1711 Nashville Street
    Hammond, Louisiana 70401-3068
  • Houma Field Audit Office
    P.O. Box 1370
    309 Goode Street Suite C
    Houma, Louisiana 70360-1370
  • Lafayette Field Audit Office
    P.O. Box 3447
    407 Lamar Street
    Lafayette, Louisiana 70502-3447
  • Lake Charles Field Audit Office
    4250 Fifth Avenue
    Lake Charles, Louisiana 70607-3812
  • Monroe Field Audit Office
    1600 Hudson Lane Suite 200
    Monroe, LA 71201-6062
  • Natchitoches Field Audit Office
    303 Bienville Street
    Natchitoches, Louisiana 71457-2237
  • New Orleans Field Audit Unit
    737 St. Charles Street
    New Orleans, Louisiana 70130-3137
  • Shreveport Field Audit Office
    2900 Dowdell Street
    Shreveport, Louisiana 71103-3477

Louisiana Unemployment Live Chat Support

Live chat customer service is not available from Louisiana Unemployment. To contact a live customer service representative you need to dial 1-866-783-5567 and follow the instructions above.

LA Unemployment support email

Louisiana UI Help Center

You can find more information at Louisiana Unemployment Insurance (UI) Support page.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

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Louisiana Unemployment Phone Number and Office Locations

Louisiana Unemployment  OfficeLouisiana Unemployment Office LocationsLouisiana Unemployment Phone Number
Morehouse Unemployment Office250 Holt DriveBastrop, LA 71220318-283-0849
Baton Rouge North Unemployment Office4523 Plank RoadBaton Rouge, LA 70805225-358-4579
Baton Rouge South Unemployment Office1991 Wooddale BoulevardBaton Rouge, LA 70806225-925-4312
Unemployment Office – Belle Chasse333 F Edwards Herbert BlvdBldg. 600 Room 104Belle Chasse, LA 70037504-934-6045
Washington Unemployment Office537 Kentucky AveBogalusa, LA 70427985-545-1050
Bossier Unemployment Office4000 Viking Drive Suite B-1Bossier City, LA 71111318-741-7365
St. Bernard Unemployment Office3700 LaFontaine StreetChalmette, LA 70043504-278-6214
Grant Unemployment Office205 Main StreetColfax, LA 71417318-627-3754
Caldwell Unemployment Office6563 Highway 165Columbia, LA 71418318-649-5398
Acadia Unemployment Office11 North Parkerson Ave #ACrowley, LA 70526337-347-9239
Beauregard Unemployment Office1102 West First StreetDeridder, LA 70634337-462-5838
Union Unemployment Office303-B East Water StreetFarmerville, LA 71241318-368-7001
Concordia Unemployment Office107 EE Wallace BlvdFerriday, LA 71334318-757-9213
West St. Mary Unemployment Office600 Main StreetFranklin, LA 70538337-347-9648
Ascension Unemployment Office1060 E. Worthy StreetGonzales, LA 70737225-647-5557
West Jefferson Unemployment Office1900 Lafayette Street Suite 1Gretna, LA 70053504-227-1283
Geaux Jobs Of Tangipahoa Parish403 Market StreetHammond, LA 70401985-902-4200
Terrebonne Unemployment Office807 Barrow StreetHouma, LA 70360985-876-8990
LaSalle Unemployment Office1050 Courthouse St Room 25Jena, LA 71342318-992-8264
Jackson Unemployment Office236 Industrial DriveJonesboro, LA 71251318-480-5050
Catahoula Unemployment Office841 Collins Dr.Jonesville, LA 71343318-339-7667
Lafayette Unemployment Office706 East Vermilion StreetLafayette, LA 70501337-347-9115
Calcasieu Unemployment Office2424 3rd StreetLake Charles, LA 70601337-721-4010
East Carroll Unemployment Office409 2nd Street Suite 6Lake Providence, LA 71254318-559-1618
St. John Unemployment Office421 West Airline Hwy Suite FLaplace, LA 70068985-652-3471
Vernon Unemployment Office408 W. Fertitta BlvdLeesville, LA 71446337-238-3321
Livingston Unemployment Office29565 S. Magnolia Street # 1P.O Box 1327Livingston, LA 70754225-435-0606
St. Charles Unemployment Office737 Paul Maillard Road #2ALuling, LA 70070985-783-5030
Unemployment Office – Mansfield142 Lake RoadMansfield, LA 71052318-871-2391
Sabine Unemployment Office1125 West Mississippi Ave #AMany, LA 71449318-256-2698
Avoyelles Unemployment Office150 Goldenrod StreetMarksville, LA 71350318-240-8820
East Jefferson Unemployment Office1801 Airline Highway Suite FMetairie, LA 70001504-838-5678
Unemployment Office – Minden902 Lee StreetMinden, LA 70155318-371-3024
Ouachita Unemployment Office24 Accent Drive Suite 151Monroe, LA 71202318-362-3058
St. Mary Unemployment Office900 Youngs RoadMorgan City, LA 70380985-384-4995
Assumption Unemployment Office205 Hwy 1008Napoleonville, LA 70390985-369-1810
Natchitoches Unemployment Office303 Bienville StreetNatchitoches, LA 71457318-357-2414
Iberia Unemployment Office609 Ember DrNew Iberia, LA 70560337-347-9537
Orleans Unemployment Office3400 Tulane Avenue 2nd FloorNew Orleans, LA 70119504-658-4500
West Carroll Unemployment Office310 Skinner LaneOak Grove, LA 71263318-428-8640
Unemployment Office – Oberlin602 Court StreetOberlin, LA 70655337-639-2175
St. Landry Unemployment Office1065 Hwy 749Suite COpelousas, LA 70570337-948-1330
Iberville Unemployment Office23510 Railroad AvenuePlaquemine, LA 70764225-687-0969
Richland Unemployment Office146 Christian DriveRayville, LA 71269318-728-3348
Bienville Unemployment Office2434 Manning StreetRinggold, LA 71068318-894-9173
Lincoln Unemployment Office307 North Homer Street #307Ruston, LA 71270318-251-4175
Caddo Unemployment Office2121 Fairfield Ave Suite 100Shreveport, LA 71104318-676-7788
St. Tammany Unemployment Office520 Old Spanish Trail Suite 4CSlidell, LA 70458985-646-3940
Unemployment Office – St. Francisville5681 Commerce Street Ste ESt. Francisville, LA 70775225-635-6635
Tensas Unemployment Office107 Arts Drive Office 120St. Joseph, LA 71366318-355-8797
St. Martin Unemployment Office215 Evangeline BlvdSt. Martinville, LA 70582337-347-9373
Madison Unemployment Office1007 Johnson StreetTallulah, LA 71282318-574-0387
Lafourche Unemployment Office1425 Tiger DriveThibodaux, LA 70301985-446-3016
St. James Unemployment Office2631 Hwy 20 WestVacherie, LA 70090225-562-2458
Evangeline Unemployment Office306 West Main StreetVille Platte, LA 70586337-363-6241
Unemployment Office – Vivian125 East Louisiana St.Vivian, LA 71082318-676-5721
Winn Unemployment Office103 West Boundary StreetWinnfield, LA 71483318-628-4641
Franklin  Unemployment Office3290 Front StreetWinnsboro, LA 71295318-435-5687

Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself. 
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

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Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

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