Kentucky Unemployment Insurance Benefits Guide

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Looking for tips to access the Kentucky Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with Kentucky Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the Kentucky Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of Kentucky Unemployment Insurance Benefits?

Kentucky’s unemployment insurance payouts are administered through the Kentucky Career Center. Unemployment insurance benefits in Kentucky give temporary financial assistance to qualifying people who have lost their jobs due to no fault of their own. While a worker is between employment, UI benefits assist to make up for missed income.

This unemployment assistance is not based on financial need, and benefits are paid weekly as long as a claimant meets the qualifying standards.

If you were fired from your job, have drastically cut your hours, or have lost your job due to a corporate closing, you may be eligible for unemployment benefits in Kentucky.

Kentucky Unemployment
Image: Official Kentucky Unemployment Website

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Kentucky Unemployment Contact 

You can apply by calling

  • Tel:  502-875-0442
  • Monday – Friday 7:30 a.m. – 5:30 p.m., EST


You may also call toll-free 800-648-6057 for telecommunications relay service.​

How To Qualify for Kentucky Unemployment Benefits

In general, a claimant may be eligible for UI benefits if he or she meets the following requirements:

  • You are unemployed through no fault of his or her own
  • You have worked in Kentucky during the previous 12 months
  • You have earned a minimum amount of wages, as specified by Kentucky guidelines
  • You are is actively seeking work

Individual determinations cannot be made until you file an initial claim, so if you’re unsure if you’re eligible for Kentucky unemployment benefits, you should apply to find out.

How Much Unemployment Benefits Will I Get in Kentucky? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 15-26 weeks
  • Weekly Payment: Min $39 to Max $569
  • Maximum Benefits Amount (1 year): $14,352

How Do I Apply for Kentucky Unemployment Benefits?

The best way to apply for unemployment compensation is through the Claims Portal, which is available online. Monday through Friday, from 7 a.m. to 7 p.m., and Sunday, from 10 a.m. to 9 p.m., you can submit your initial claim online.

If you don’t have access to the Internet, you can still apply by phoning 502-875-0442 from 7:30 a.m. to 5:30 p.m., Monday through Friday. Telecommunications relay service is also available by calling 800-648-6057 toll-free.

How do I Manage My Kentucky Unemployment Benefits

You must confirm with the state of Kentucky that you remain within state qualifying limits for each week you request unemployment benefits. You can do so by going to the Claims Portal and logging in with the same account you used to file your first claim.

It’s a straightforward process; all you have to do is answer questions regarding your job activity for the preceding week. You can, for example, supply information about any income you’ve made, as well as all of your job search activities and if you’ve accepted or rejected any job offers.

Call 877-3MY-KYUI or 877-369-5984 to request your bi-weekly benefit payment via phone.

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How Do I Appeal an Kentucky Unemployment Decision?

Any judgment involving your claim can be appealed by either you or your employer. You will get an official notification of the state’s decision once your claim has been examined. If you want to appeal your decision, you should follow the guidelines for appeals specified on your official decision notification.

In most cases, you must file an appeal within 15 days after receiving your formal notification. All petitions for appeal must be made in writing, and they can be sent to one of the following Kentucky offices:

Mail: Appeals Branch

  • 500 Mero Street

Frankfort, KY 40601

Mail: UI Commission

How Do I Report a Kentucky Unemployment Fraud?

Everything from manipulation of facts to identity theft can be considered unemployment insurance fraud. It is a serious felony to redirect unemployment benefits away from people who are most in need.

You can submit your concerns to the state of Kentucky if you suspect someone of committing unemployment fraud. To report fraud, go to the Kentucky Career Center’s website and fill out the form.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

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Kentucky Unemployment Phone Number and Office Locations

Kentucky Unemployment  OfficeKentucky Unemployment Office LocationsKentucky Unemployment Phone Number
Kentucky Unemployment Office – Albany2353 N. HWY 127Albany, KY 42602606-387-8082
Kentucky Unemployment Office – Clinton County2353 North Highway 127Albany, KY 42602606-387-6648
Kentucky Unemployment Office – Allen60 Court StreetAllen, KY 41601606-874-2990
Ashland Unemployment Office1140 College DriveAshland, KY 41102606-326-2199
Kentucky Unemployment Office – Ashland1844 Carter AveAshland, KY 41101606-920-2024
Kentucky Unemployment Office – Barbourville464 Court SquareBarbourville, KY 40906606-546-2639
Knox County Adult Education133 Wall StreetBarbourville, KY 40906606-545-6032
Lee County Unemployment Office242 Lee AvenueBeattyville, KY 41311606-464-5021
Unemployment Office – Beattyville70 Locust StreetBeattyville, KY 41311606-464-2259
Owsley County Adult Education1 Shepard LaneBooneville, KY 41314606-593-5194
Kentucky Unemployment Office – Bowling Green803 Chestnut StBowling Green, KY 42101270-746-7425
Bracken County Public Library310 West Miami StreetPO Box 305Brooksville, KY 41004606-735-3620
Kentucky Unemployment Office – Campbellsville1311 E. Broadway Suite CCampbellsville, KY 42718270-465-2335
Unemployment Office – Campton10 Court StreetPO Box 805Campton, KY 41301606-668-3549
Wolfe County Adult Unemployment Office168 Wolfe County Elementary School Rd – PO Box 1096Campton, KY 41301606-668-3989
Unemployment Office – Carlisle2323 Concrete Road Suite ACarlisle, KY 40311859-289-7172
Nicholas County Youth Service Center103 School DriveCarlisle, KY 40311859-289-3702
Kentucky Unemployment Office – Carroll County1209 Highland Avenue Suite ECarrollton, KY 41008502-662-0319
Career Advancement Center50 Career WayCentral City, KY 42330270-338-5939
Kentucky Unemployment Office – Columbia969 Campbellsville RoadColumbia, KY 42728270-384-1741
Kentucky Unemployment Office – Corbin103 Northside PlazaCorbin, KY 40701606-528-3460
Kentucky Unemployment Office – Covington1324 Madison AvenueCovington, KY 41011859-292-6666
Unemployment Office – Cumberland700 College RoadCumberland, KY 40923606-248-0768
Kentucky Unemployment Office – Danville121 East BroadwayDanville, KY 40422589-239-7004
Kentucky Unemployment Office – Elizabethtown233 Ring Rd Suite 100Elizabethtown, KY 42702270-766-5115
Fleming County Unemployment Office202 Bypass BlvdFleming County Public LibraryFlemingsburg, KY 41041606-356-1416
Fleming County Unemployment Office100 Court SquareRoom 202Flemingsburg, KY 41041606-845-4708
Kentucky Unemployment Office – Florence8020 Veterans Memorial DrFlorence, KY 41042859-371-0808
Frenchburg Unemployment Office6969 Tarr Ridge RoadFrenchburg, KY 40322606-768-2111
Kentucky Unemployment Office – Georgetown100 Technology DriveSuite 2Georgetown, KY 40324502-863-2402
Carter County Unemployment Office116 West Main StreetPO Box 295Grayson, KY 41143606-474-9375
Fivco Area Development District32 Fivco CourtGrayson, KY 41143606-929-1366
Unemployment Office – Grayson1758 Midland TrailGrayson, KY 41143606-474-8118
Kentucky Unemployment Office – Green County416 Scottsville StreetGreensburg, KY 42743270-932-6602
Greenup Unemployment Office614 Main StreetGreenup, KY 41144606-473-1091
Kentucky Unemployment Office – Harlan319 Camden StreetPO Box 1556Harlan, KY 40831606-573-5330
Ohio County Unemployment Office130 East Washington StreetSuite 115Hartford, KY 42347270-298-4421
Hancock County Unemployment Office1605 US Highway 60 WestHawesville, KY 42348270-927-8066
Hazard Community and Technical CollegeOne Community College DriveHazard, KY 41701606-487-3110
Kentucky Unemployment Office – Perry County412 Roy Campbell DrHazard, KY 41701606-436-3161
Hindman Unemployment Office1622 Hwy 160PO Box 21Hindman, KY 41822606-785-3322
Knott County Adult Unemployment Office238 Hwy 160 SouthRoom 311Hindman, KY 41822606-487-3515
Kentucky Unemployment Office – Hopkinsville110 Riverfront DrHopkinsville, KY 42240270-889-6509
Hyden Unemployment Office121 Maple StreetPO Box 899Hyden, KY 41749606-672-2155
Martin County Unemployment Office387 East Main StreetSuite 220Inez, KY 41224606-298-0207
Estill Development Alliance177 BroadwayPO Box 421Irvine, KY 40336606-723-2450
Middle Kentucky Community Action Partnership, Inc.500 Brown StreetJackson, KY 41339606-666-2369
Kentucky Unemployment Office – Lebanon516 Workshop LaneLebanon, KY 40033270-692-6870
Kentucky Unemployment Office – Lexington2473 Fortune DrSuite 180Lexington, KY 40509859-267-2223
Kentucky Unemployment Office – Liberty1031 Hustonville StreetLiberty, KY 42539606-787-1405
Kentucky Unemployment Office – Laurel County100 University DriveKCTCS – London CampusLondon, KY 40741606-330-2115
Lawrence County Adult Unemployment Office235 East Powhatan StreetLouisa, KY 41230606-638-0601
Kentucky Unemployment Office – Downtown Louisville600 West Cedar StLouisville, KY 40202502-595-4003
Kentucky Unemployment Office – Nia Center2900 West BroadwaySuite 100Louisville, KY 40211-1279502-574-4100
Kentucky Manufacturing Unemployment Office160 Rochester DriveBuilding W, Airport Industrial CenterLouisville, KY 40214502-276-9711
Kentucky Unemployment Office – Madisonville755 Industrial RoadMadisonville, KY 42431270-821-9966
Kentucky Unemployment Office – Manchester1535 Shamrock RoadManchester, KY 40962606-598-5127
Crittenden County Ed Tech Center200 Industrial DrivePO Box 381Marion, KY 42064270-965-9294
Kentucky Unemployment Office – Maysville201 Government StSuite 101Maysville, KY 41056606-564-3347
Jackson County Unemployment Office654 Education Mountain DrivePO Box 1390McKee, KY 40447606-287-3571
Kentucky Unemployment Office – McKee5748 Highway 290McKee, KY 40447606-364-4484
Unemployment Office – Middlesboro Campus100 College Rd.Middlesboro, KY 40965606-248-0768
Unemployment Office – Pineville Campus100 College RoadMiddlesboro, KY 40965606-248-0256
Kentucky Unemployment Office – Monticello1500 North MainSuite 168Monticello, KY 42633606-348-6050
Kentucky Unemployment Office – Morehead1225 US 60 WSuite 106Morehead, KY 40351606-783-8525
Robertson County Library207 North Main StreetPO Box 282Mount Olivet, KY 41064606-724-5746
Kentucky Unemployment Office – Mount Sterling200 Oak Grove DriveSuite 3Mt. Sterling, KY 40353859-554-2525
Kentucky Unemployment Office – Olive Hill21039 W US Highway 60Olive Hill, KY 41164606-286-4443
Kentucky Unemployment Office – Owensboro3108 Fairview DriveOwensboro, KY 42303270-687-7297
Kentucky Unemployment Office – Paducah416 S. 6th StreetPaducah, KY 42003270-575-7000
Big Sandy Area Community Action Program230 Court StreetRoom 329Paintsville, KY 41240606-789-3641
Pikeville – Office of Vocational Rehabilitation138 College STPikeville, KY 41501606-433-7618
Pikeville Unemployment Office478 Town Mountain RoadPikeville, KY 41501606-432-2775
Bell Whitley Community Action Agency129 Pine Street PO Box 159Pineville, KY 40977606-337-3044
Kentucky Unemployment Office – Pineville129 Pine St PO Box 159Pineville, KY 40977606-337-3044
Unemployment Office – PrestonsburgOne Bert T Combs DrivePrestonsburg, KY 41653606-886-7334
Carl D. Perkins Job Corps Center478 Meadows BranchPrestonsburg, KY 41653-1501606-433-2256
Kentucky Office of Career Development686 North Lake DrivePrestonsburg, KY 41653606-889-1772
Kentucky Unemployment Office – Richmond830 Eastern BypassRichmond, KY 40403859-544-6004
Kentucky Unemployment Office – Russell County2384 Lakeway DrPO Box 1570Russell Springs, KY 42642270-866-6733
KCTCS Magoffin County Unemployment Office39 School Drive PO Box 109Salyersville, KY 41465606-349-7005
Salyersville – Big Sandy Area Community Action Program131 South Church StreetPO Box 346Salyersville, KY 41465606-349-2217
Elliott Adult Education Unemployment Office40 KY 556 PO Box 324Sandy Hook, KY 41171606-738-5733
Kentucky Unemployment Office – Elliott County207 S. KY 7Sandy Hook, KY 41171606-738-4731
Kentucky Unemployment Office – Somerset410 E Mount Vernon St.PO Box 29Somerset, KY 42502-0029606-677-4124
Powell County Adult Education – Unemployment Office691 Breckenridge StreetStanton, KY 40380606-663-1948
Lewis County Adult Education112 2nd Street Suite 300Vanceburg, KY 41179606-796-0245
Gateway Community Action151 University DrivePO Box 367West Liberty, KY 41472606-743-3133
West Liberty – Unemployment Office563 B Main StreetPO Box 84West Liberty, KY 41472606-743-7978
Unemployment Office – Whitesburg417 State HWY 2034Whitesburg, KY 41858606-633-4458
Whitesburg – Office of Vocational Rehabilitation417 Highway 2034 Suite CWhitesburg, KY 41858606-633-2568
Unemployment Office – Whitley City141 College St.Whitley City, KY 42653606-376-7512
Kentucky Unemployment Office – Williamsburg1000 S Highway 25 WWilliamsburg, KY 40769606-549-4505
Kentucky Unemployment Office – Williamstown390 N Main StreetWilliamstown, KY 41097859-428-7519

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Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself.
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

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Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

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