New Hampshire Unemployment Insurance Benefits Guide

Last update:

Looking for tips to access the New Hampshire Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with New Hampshire Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the New Hampshire Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of New Hampshire Unemployment Insurance Benefits?

New Hampshire Employment Security (NHES) is in charge of administering the state’s unemployment insurance program. 

NH Employment Security (NHES) is a state agency funded by the federal government. Originally known as the National Reemployment Service, the State Employment Service was created in 1933. 

Below is what its official website looks like.

New Hampshire Unemployment Contact 

Who you should callWhat You need
Local Office OperationsMake comments and suggestions or ask questions regarding NHES Local Offices or the services you received.
Appeals (en español)Ask questions about how to file an appeal, or inquire about an appeal already filed.
Employer AccountsAsk questions about how to register as an employer, tax rates, benefit charges, etc.
Report Unemployment FraudReport potential unemployment insurance fraud
Job Match SystemAsk questions about how to register for work or use the Job Match System
Mass Layoff/Seasonal Layoffmasslayoff@nhes.nh.govFor employer questions about mass layoff/seasonal layoff and to notify NHES of an eventInformation on Reporting Mass Layoff and/or Seasonal Layoff To report a mass layoff/seasonal layoff, complete spreadsheet and FAX to the number provided (Spreadsheet must be faxed. DO NOT send as e-mail attachment):Employer Shutdown InformationFax: (603) 447-3951

How To Qualify for New Hampshire Unemployment Benefits

After the initial claim is submitted, no final determination about claimant eligibility may be made. New Hampshire job searchers must normally fulfill the following conditions to be eligible for UI benefits:

  • You must be out of work entirely or partially due to no fault of his or her own.
  • Unless specifically exempted, you must register for work.
  • You must be available to work full-time throughout all shifts and hours that are acceptable for the job.
  • You must be able to work both physically and cognitively.
  • You must be actively looking for a job.

To collect unemployment benefits in the state of New Hampshire, you must be actively seeking employment.

How Much Unemployment Benefits Will I Get in New Hampshire? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 26 weeks
  • Weekly Payment: Min $32 to Max $427
  • Maximum Benefits Amount (1 year): $11,102

How Do I Apply for New Hampshire Unemployment Benefits?

You should make a fresh claim for unemployment compensation with the New Hampshire Unemployment Compensation Bureau as soon as you become jobless or have your working hours severely reduced. 

You can finish this procedure online or in person at a New Hampshire Employment Security office, where you can use a computer in a Resource Center to file your new claim.

New Hampshire’s online claims center provides simple, step-by-step instructions for filling out your unemployment compensation claim.

Please keep in mind that you will need to create an account on the Workforce Connect online portal in New Hampshire. After that, you may use the same account to file your unemployment claim, track its progress, and file your weekly benefits claims.

How do I Manage My New Hampshire Unemployment Benefits

You must make a weekly claim for the term of your UI benefits to ensure that you continue to fulfill the eligibility conditions. You must answer questions about your job search activities, report any money you earned, and record any employment offers you got and turned down for each week you wish to receive benefits.

You can submit your weekly claim online. You’ll be able to log in with the same account you used to make your first claim. To file your weekly claim, follow the step-by-step instructions provided on the site. Your responses to the weekly questions assist the state of New Hampshire in determining your continuous eligibility for UI compensation.


How Do I Appeal a New Hampshire Unemployment Decision?

If you disagree with the outcome of your original unemployment claim, you can file an appeal. Within 14 calendar days of receiving your notice of determination, you must file an appeal in writing. Your letter of determination will also outline the actions you must follow to file your appeal request.

New Hampshire’s Appeal Tribunal Unit is in charge of appeal decisions, and it may invite you to participate in an appeals hearing before releasing an amended judgment.

How Do I Report New Hampshire Unemployment Fraud?

Unemployment fraud, such as identity theft and benefit overpayment, compromises the integrity of the New Hampshire unemployment insurance system and may prevent important financial assistance from reaching people who need them most.

If you suspect someone of stealing unemployment benefits, you can contact the New Hampshire Unemployment Compensation Bureau via any of the following channels:

Phone: 800-852-3400, Ext. 84016

Online: Use the e-form for reporting potential unemployment insurance fraud

How Do I Talk to a Person in New Hampshire Unemployment Customer Service?


  1. Dial 1-603-271-7700
  2. Press 5 (for all other questions)
  3. Stay on the line
  4. The automated phone system will connect you to a live customer service agent from New Hampshire Unemployment

NH Unemployment Voice Main Menu

  • Press 2 if you have a claim and need assistance with your claim.
  • Press 3 if you are a Job Seeker or an employer looking for the hire.
  • Press 4 if you are an employer and need assistance with tax questions, unemployment questions or the worksheet program.
  • Press 5 for all other questions.

New Hampshire Unemployment Customer Service Representatives Hours

  • Live New Hampshire Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, 
  • Saturday-Sunday closed.

New Hampshire Unemployment Support Phone Numbers

  • NH Unemployment Support Phone Number: 1-603-271-7700. Live New Hampshire Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • TDD Access: 1-800-735-2964.
  • New Hampshire Employment Security (NHES): 1-603-224-3311 or 1-800-852-3400.

NH Unemployment Insurance (UI) Mailing Addresses

Unemployment office:

45 S Fruit St, Concord, NH 03301, United States

NH Unemployment Live Chat Support

Live chat customer service is not available from Wisconsin DMV. To contact a live customer service representative you need to dial 1-603-271-7700 and follow the instructions above.

NH Unemployment support email

  • Verify your earnings to obtain a weekly benefit amount higher than $168:

New Hampshire UI Help Center

You can find more information at NH Unemployment Insurance (UI) Support page.

What if I got fired?

You may be disqualified for benefits if the employer can prove you were discharged for work-related misconduct. An employer must prove misconduct before you are eligible for benefits.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

Similar Content

New Hampshire Unemployment Phone Number and Office Locations

New Hampshire Unemployment  OfficeNew Hampshire Unemployment Office LocationsNew Hampshire Unemployment Phone Number
NH Unemployment Office – Conway518 White Mountain HighwayConway, NH 03818-4205603-447-5924
NH Unemployment Office – Keene149 Emerald Street Suite YKeene, NH 03431603-352-1904
NH Unemployment Office – Laconia426 Union AvenueLaconia, NH 03246603-524-3960
NH Unemployment Office – Littleton646 Union Street Suite 100Littleton, NH 03561603-444-2971
NH Unemployment Office – Manchester300 Hanover StreetManchester, NH 03104603-627-7841
NH Unemployment Office – Nashua6 Townsend WestNashua, NH 03063603-882-5177
NH Unemployment Office – Portsmouth2000 Lafayette RoadPortsmouth, NH 03801603-436-3702
NH Unemployment Office – Salem29 South BroadwaySalem, NH 03079603-893-9185
NH Unemployment Office – Somersworth6 Marsh Brook DriveSomersworth, NH 03878603-742-3600

Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself. 
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

Related Content: 

Photo of author
Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

Leave a Comment