Arkansas Unemployment Insurance Benefits Guide

By Sabrina E.
Published on

Looking for tips to access the Arkansas Unemployment Insurance Benefits? 

In this article, we will make Unemployment Insurance Benefits easy to understand with Arkansas Unemployment phone numbers and other contact information.

We understand.

The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming. 

Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help. 

You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.

Why did we create the Arkansas Unemployment Insurance Benefits Guide?

Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling. 

Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.

Who’s in charge of Arkansas Unemployment Insurance Benefits?

Arkansas Division of Workforce Services(ADWS) is in charge of administering the state’s unemployment insurance program. 

Below is what its official website looks like.

The Arkansas Division of Workforce Services does not make a profit and does not assess success by corporate development and expansion because it is a governmental agency. The agency is different from other Arkansas state agencies in that it is supported entirely by federal funds.

Below is what its official website looks like.

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Image: Official Arkansas Unemployment Website

Arkansas Unemployment Contact 

Telephone Number:

  • 1-844-908-2178
  • 501-682-2121

Mailing Address:

  • P.O. Box 2981

Little Rock, AR 72203

Email Address:

  • ADWS.Info@arkansas.gov

Fax Number:

  • 501-682-8845

Street Address:

  • #2 Capitol Mall

Little Rock, AR 72201

How To Qualify for Arkansas Unemployment Benefits

You must be an Arkansas resident and fulfill each of the following qualifying standards, as established by Arkansas law, to be eligible for unemployment assistance in Arkansas:

  • You’re unemployed due to no fault of your own.
  • When a job is offered, you must be physically and psychologically capable of accepting it.
  • Available for acceptable job, including child care and transportation if necessary.
  • Attempting to locate a suitable employment in an acceptable amount of time
  • Free of any disqualifying characteristics such as involvement or direct interest in a labor dispute

If you’re not sure if you qualify, Arkansas urges you to file an unemployment claim as soon as you lose your job so that you can get an official determination.

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How Much Unemployment Benefits Will I Get in Arkansas? 

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 9-16 weeks
  • Weekly Payment: Min $81 to Max $451
  • Maximum Benefits Amount (1 year): $$7,216

How Do I Apply for Arkansas Unemployment Benefits?

The  Arkansas EZARC system is the quickest and easiest way to file an initial unemployment compensation claim. You’ll need to create an account before checking the status of your claim and submitting your weekly benefits certification.

If you don’t have access to the Internet, you can file for unemployment benefits in person at any Arkansas Workforce Center location. A legitimate government ID, such as a driver’s license or passport, is required.

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How do I Manage My Arkansas Unemployment Benefits

You must file a weekly benefits claim each week that you want UI benefits to demonstrate the state of Arkansas that you are still eligible to receive benefits. You can utilize the ArkLine interactive voice response system to file for your weekly unemployment insurance benefits over the phone, which is a quick and straightforward process.

You can also file your weekly claim via the ArkNet online system. This is generally the quickest and most straightforward choice. You can use the same account that you used to make your original claim for unemployment benefits.

How Do I Appeal an Arkansas Unemployment Decision?

You and your employer both have the right to challenge any decision made about your unemployment benefits claim. You can do it in a variety of ways, including:

  • Fill out an appeal form in writing.
  • Write an original letter to the following address, formally requesting an appeal:


Arkansas Appeal Tribunal
P. O. Box 8013
Little Rock, Arkansas 72203

For your request to be considered, you must submit it in writing within the 20-day appeal period described in the official decision letter.

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How Do I Report an Arkansas Unemployment Fraud?

Unemployment insurance fraud is a severe offense that can have far-reaching consequences. Unemployment benefits are diverted from Arkansas employees who need them the most due to fraud. When it comes to avoiding unemployment fraud, the Arkansas Division of Workforce Services begs for your help and attention.

If you know of someone who is collecting unemployment benefits fraudulently, please report them using the Arkansas online reporting form. You may also call 501-682-1058 to file a fraud report.

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How Do I Talk to a Person in Arkansas Unemployment Customer Service?

Steps:

  1. Dial 1-855-225-4440
  2. Press 2 (if you need to speak to a representative, to finalize your claim, backdate an existing claim or address any issue with your claim)
  3. Stay on the line
  4. The automated phone system will connect you to a live customer service agent from Arkansas Unemployment

AR Unemployment Voice Main Menu

  • Press 1 if you need to reset or unlock your PIN or make an address correction.
  • Press 2 if you need to speak to a representative, to finalize your claim, backdate an existing claim or address any issue with your claim.

Arkansas Unemployment Customer Service Representatives Hours

  • Live Arkansas Unemployment Insurance customer service is available from 8am to 4pm Monday-Friday, 
  • Saturday-Sunday closed.

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Arkansas Unemployment Support Phone Numbers

  • AR Unemployment Support Phone Number: 1-855-225-4440 or 1-501-682-2121. Live Arkansas Unemployment Insurance customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
  • Automated Weekly Claims System: 1-501-907-2590.
  • Toll Free Interstate Support: 1-866-392-7284.
  • Employer registration, account maintenance, internet registration assistance: 1-501-682-3798.
  • Quarterly wage updates, internet online reporting assistance: 1-501-682-3100.
  • Quarterly Benefit Statements: 1-501-682-1181.
  • Unemployment Assistant Director: 1-501-683-5342.
  • You have questions about your claim: 1-844-908-2178.

Arkansas Unemployment Insurance (UI) Mailing Addresses

  • Arkansas Division of Workforce Services:

P.O. Box 2981

Little Rock, AR 72203

Arkansas Unemployment Live Chat Support

Arkansas Unemployment does not offer live chat customer assistance. To speak with a live customer care agent, phone 1-855-225-4440 and follow the on-screen instructions.

Arkansas Unemployment support email

  • Arkansas Unemployment questions: ADWS.Info@arkansas.gov

Arkansas UI Help Center

You can find more information at Arkansas Unemployment Insurance (UI) Support page.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

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Arkansas Unemployment Phone Number and Office Locations

Arkansas Unemployment  OfficeArkansas Unemployment Office LocationsArkansas Unemployment Phone Number
Arkansas Unemployment Office – Harrison818 Highway 62/65 NorthPO Box 280Harrison, AR 72601870-741-8236
Arkansas Division of Workforce Services819 Newman DriveHelena, AR 72342-3230870-338-7415
Arkansas Unemployment Office – Hope205 Smith Road Suite AHope, AR 71801870-777-3421
Arkansas Unemployment Office – Hot Springs201 Market St Suite AHot Springs, AR 71901501-525-3450
Arkansas Unemployment Office – Jonesboro2311 East Nettleton StreetJonesboro, AR 72401870-935-5594
Arkansas Unemployment Office – Lake Village103 Main StreetPO Box 806Lake Village, AR 71653870-619-4744
Arkansas Unemployment Office – Little Rock5401 South University Ave.Little Rock, AR 72209501-682-7719
Arkansas Unemployment Office – Lonoke902 N. Center StreetLonoke, AR 72086501-676-2721
Arkansas Unemployment Office – Magnolia104 Harvey Couch Blvd.PO Box 369Magnolia, AR 71754870-234-3440
SAU Tech Adult Educ-ion – Columbia County104 Harvey Couch BlvdMagnolia, AR 71753870-234-6064
Arkansas Unemployment Office – Malvern1735 East SullenbergerPO Box 788Malvern, AR 72104501-332-5461
Arkansas Unemployment Office – Mena1100 College DriveAbernathy BuildingMena, AR 71953479-394-3060
Arkansas Unemployment Office – Monticello477 South Main StreetPO Box 619Monticello, AR 71655870-224-7075
Arkansas Unemployment Office – Morrilton104 E. Railroad AveMorrilton, AR 72110501-354-9793
Arkansas Unemployment Office – Mountain Home1058 Highland Circle Suite 20Mountain Home, AR 72654870-425-2386
Arkansas Unemployment Office – Mountain View211 Blanchard AveMountain View, AR 72560870-269-4070
Arkansas Department of Workforce Services7648 Victory Blvd Suite BNewport, AR 72112870-523-3641
Arkansas Unemployment Office – Pulaski County324 W Pershing Blvd Suite 1North Little Rock, AR 72114501-376-4119
Arkansas Unemployment Office – Paragould1015 Linwood Drive Suite 4Paragould, AR 72450870-236-8512
Arkansas Unemployment Office – Pine Bluff1001 S Tennessee StreetPine Bluff, AR 71601870-619-4803
Arkansas Unemployment Office – Nevada County355 W 1st StPrescott, AR 71857870-887-6626
Arkansas Unemployment Office – Rogers100 North Dixieland Rd #B1-5Rogers, AR 72757-0999479-636-4755
Arkansas Unemployment Office – Russellville104 South RochesterPO Box 727Russellville, AR 72801479-968-2784
Arkansas Unemployment Office – Searcy501 West Arch StreetPO Box 248Searcy, AR 72145-0248501-268-8601
Arkansas Unemployment Office – Texarkana1702 Hampton RdTexarkana, AR 75503870-216-4011
Arkansas Unemployment Office – Van Buren1500 East Main StreetVan Buren, AR 72956479-474-7061
Crawford County Adult Education Center605 Alma Blvd CircleVan Buren, AR 72956479-471-0019
Arkansas Unemployment Office – West Memphis2003 W BroadwayWest Memphis, AR 72301870-735-6730

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Final Thoughts

We hope the above info has been helpful to you. 

We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.

  • Don’t feel shame about needing help, but also don’t feel entitled. 
  • Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
  • Don’t burn the bridge. Work with your employer to help yourself.
    • 1) Check if you are entitled to severance pay, vacation or sick pay, 
    • 2) Ask about extending health insurance benefits, 
    • 3) Ask about outplacement resources, 
    • 4) Request a reference letter from your employer 
  • Review your financial positions, obligations. 
  • Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
  • Watch out for credit card loans – they will eat you alive.
  • Make an action plan with at least 3 scenarios from best to worst and examine your options.

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Editor
Sabrina E.
Sabrina is a former campaign manager who has decided to focus her effort to help people contact senators and get help. She leads our Editorial Team with Ronald and Lawrence to curate content and resources that help us navigate the system.

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