Looking for tips to access the West Virginia Unemployment Insurance Benefits?
In this article, we will make Unemployment Insurance Benefits easy to understand with West VirginiaUnemployment phone numbers and other contact information.
We understand.
The experience of unemployment is often fraught with anxiety and feelings of worthlessness. Not being able to provide for oneself and one’s family can be very difficult, and the stress of the situation can be overwhelming.
Those who are unemployed may feel like they are a burden to their loved ones, and they may feel like they are not good enough or valuable enough. It is important to remember that you are not alone in this experience, and there are people who care about you and want to help.
You are valuable, even if you are not working at the moment. There are many resources available to you, so please do not hesitate to reach out for help.
Why did we create the West VirginiaUnemployment Insurance Benefits Guide?
Government websites can be difficult to navigate for a lot of people. They may be confusing or hard to use, and they may not have all the information people need. This can be frustrating and overwhelming, especially for people who are already struggling.
Having said that, please use our guide as support but NOT the official guide. You will NEED to contact the official unemployment government staff and fight for your own benefits. You can do this.
Who’s in charge of West Virginia Unemployment Insurance Benefits?
WorkForce West Virginia is a state government organization financed by the United States Department of Labor that manages the state’s unemployment insurance program as well as a network of workforce development programs aimed to help West Virginians and businesses compete in today’s global economy.
West Virginia Unemployment Contact
For Unemployment Benefit and Claims information
- Phone: 1-800-252-JOBS (5627)
For website inquiries, information or questions
- Claimants call UC Benefits & Technical Support – 304-558-3309
- Employers call UC Contribution 304-558-2676
How To Qualify for West Virginia Unemployment Benefits
To be eligible for unemployment benefits, a claimant must have worked in West Virginia for at least 12 to 18 months before to filing the initial claim, as well as earning a certain amount of money as set forth in West Virginia’s unemployment benefits criteria.
A claimant must also be able and willing to work during the week for which they are applying for assistance. The eligibility of a claim is assessed during the filing procedure.
You should still apply even if you’re not sure if you qualify.
You must be a West Virginia resident and meet all of the following criteria:
- You are jobless due to no fault of your own.
- During the last 12-18 months, you worked in West Virginia.
- You were paid a certain amount of money based on West Virginia criteria.
- You never stop looking for a job every week you receive benefits.
How Much Unemployment Benefits Will I Get in West Virginia?
- Base Period: First 4 of the last 5 completed quarters
- Alt Base Period: Last 4 completed quarters
- Duration of Benefits: 26 weeks
- Weekly Payment: Min $24 to Max $424
- Maximum Benefits Amount (1 year): $11,024
How Do I Apply for West Virginia Unemployment Benefits?
Applicants for unemployment aid in West Virginia must fill out an Initial Unemployment Compensation Application online. Select the option to register a new/additional Initial Unemployment Claim at uc.workforcewv.org.
Workers who get a Low Earnings Report from their employers may submit the document to the local unemployment claims office in person or by mail. For your convenience, a list of those postal addresses is accessible on the Workforce West Virginia website.
How do I Manage My West Virginia Unemployment Benefits
West Virginia makes it simple for jobless benefit applicants to handle their benefits online. Once you’ve been authorized for help, you’ll need to make a weekly claim to get unemployment benefits for each week you’re jobless. Visit https://uc.workforcewv.org/Consumer/Login.aspx?app=cc to do so.
To submit your weekly benefit claim, you may also call 800-379-1032 each week.
Your responses are considered final once you submit the form, and they cannot be modified, so make sure you’re providing complete and correct information before submitting. You’ll also have to attest that the information you’re sending is correct and free of fraud.
Your weekly benefit claim must be submitted between 12:01 a.m. EST on Sunday and 5 p.m. EST on Friday. Unless you select direct deposit, your assistance will be sent to you on a state-issued prepaid debit card to which your weekly assistance payment will be added.
How Do I Appeal a West Virginia Unemployment Decision?
If you want to appeal a decision, you must do so within eight days of the day the decision was mailed — an appeal can be initiated by either the claimant or the employer.
At that time, you may be requested to attend a hearing with an administrative law judge, the objective of which is to assess whether you should be given or refused unemployment benefits.
Any appeals of the judge’s decision must be filed with a Board of Review, and you will be called to a hearing in Charleston to answer questions and present evidence in support of your claim.
How Do I Report a West Virginia Unemployment Fraud?
The state of West Virginia treats unemployment fraud, including identity theft and false unemployment claims, extremely severely. Any effort to obtain unemployment insurance benefits under false pretenses – including leaving a job without good reason – is deemed fraud.
As detailed below, you have three methods for reporting cases of unemployment fraud:
- Online: uc.workforcewv.org/Consumer/Fraud.aspx
- Email: reportunemploymentfraud@wv.gov
- Call: 681-313-2711
Fraud may result in fines, jail time, or the inability to receive future unemployment benefits until all fraudulent claims and fines have been repaid.
How Do I Talk to a Person in West Virginia Unemployment Customer Service?
Steps:
- Dial 1-800-252-5627
- Press 1 (to access our automated system or connect to an agent)
- Press 6 (to speak to an agent)
- Press 1 (to speak to an agent)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from West Virginia Unemployment
WV Unemployment Voice Main Menu
- Press 1 to access our automated system or connect to an agent.
- Press 2 for frequently asked questions or to get general information on unemployment benefits such as how to file a new claim, potential benefit events or eligibility requirements.
- Press 3 or to contact KeyBank at 1-866-295-2955 for assistance with your unemployment debit card.
- Press 5 to HR Energy fraud service.
WV Unemployment Voice Sub-Menu (if you press 1)
- Press 1 to file a claim.
- Press 2 if you need to certify for this week.
- Press 3 to check on a submitted claim status.
- Press 4 to find out the amount of benefits you are eligible for.
- Press 5 to set up, change or cancel your direct deposit.
- Press 6 to speak to an agent.
West Virginia Unemployment Customer Service Representatives Hours
- Live customer service representatives from West Virginia Unemployment Insurance are available from 7am to 7pm Sunday-Friday,
- Saturday closed.
West Virginia Unemployment Support Phone Numbers
- West Virginia Unemployment Support Phone Number: 1-800-252-5627. Live customer service representatives from West Virginia Unemployment Insurance are available from 7am to 7pm Sunday-Friday, Saturday closed.
- WV Relay: 711.
- Claimants call UC Benefits & Technical Support: 1-304-558-3309.
- Employers call UC Contribution: 1-304-558-2676.
WorkForce West Virginia Web Links
- West Virginia Unemployment Web Site
- WorkForce West Virginia Facebook page
- WorkForce West Virginia Twitter page
West Virginia Unemployment Insurance (UI) Mailing Addresses
WorkForce West Virginia:
1900 Kanawha Boulevard East
Building 3, Suite 300
Charleston, WV 25305
WV Unemployment Live Chat Support
You can start a live chat with customer support at West Virginia Unemployment page.
- Press the “Live Chat” red button
- Start Chat
West Virginia Unemployment support email
WV Unemployment doesn’t offer live support via email.
West Virginia UI Help Center
- You can get more information about West Virginia UI Customers on the West Virginia UI Customers Support page.
What if I got fired?
You may be disqualified for benefits if the employer can prove you were discharged for work-related misconduct. An employer must prove misconduct before you are eligible for benefits.
What if I quit?
In general, you are not eligible if you leave your work freely.
If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.
You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.
Similar Content
- South Dakota Unemployment Insurance Benefits Guide
- Tennessee Unemployment Insurance Benefits Guide
- Texas Unemployment Insurance Benefits Guide
- Utah Unemployment Insurance Benefits Guide
- Vermont Unemployment Insurance Benefits Guide
West Virginia Unemployment Phone Number and Office Locations
| West Virginia Unemployment Office | West Virginia Unemployment Office Locations | West Virginia Unemployment Phone Number |
| WorkForce WV – Beckley | 200 New River Town CenterBeckley, WV 25801 | 304-256-6792 |
| WorkForce WV – Charleston Center | 1321 Plaza East PO Box 2753Charleston, WV 25330-2753 | 304-558-0291 |
| WorkForce WV – Clarksburg | 153 W. Main St. Suite BClarksburg, WV 26301 | 304-627-2125 |
| WorkForce WV – Elkins | 1023 North Randolph AvenueElkins, WV 26241 | 304-637-0257 |
| WorkForce WV – Fairmont | 416 Adams Street Suite 220Fairmont, WV 26554 | 304-363-0654 |
| WorkForce WV – Huntington | 2699 Park Avenue Suite 240Huntington, WV 25704 | 304-528-5528 |
| WorkForce WV – Putnam | 3554 Teays Valley RoadMid Valley Square Suite 117Hurricane, WV 25526 | 304-397-3033 |
| WorkForce WV – Logan | 130 Stratton Street PO Box 1619Logan, WV 25601-1619 | 304-792-7010 |
| Career One Stop – Martinsburg | 202 Viking WayMartinsburg, WV 25401 | 304-264-6133 |
| Region 7 Workforce Development Board | 151 Robert C Byrd Industrial Park Rd Suite 2Moorefield, WV 26836 | 304-530-3917 |
| WorkForce WV – Morgantown | 304 Scott AvenueMorgantown, WV 26508 | 304-285-3124 |
| WorkForce WV – New Martinsville | 257 North State Route 2New Martinsville, WV 26155 | 304-455-6184 |
| WorkForce WV – Parkersburg | 300 Lakeview CenterParkersburg, WV 26101 | 304-420-4525 |
| WorkForce WV – Mercer | 195 Davis Street Suite 102Princeton, WV 24739 | 304-425-1896 |
| WorkForce WV – Greenbrier Valley | 330 Red Oaks Shopping Center Suite 1Ronceverte, WV 24970 | 304-647-7410 |
| WorkForce WV – Summersville | 830 Northside Drive Suite 123Summersville, WV 26651 | 304-872-0820 |
| WorkForce WV – Weirton | 100 Municipal Plaza Suite 300Weirton, WV 26062 | 304-794-2000 |
| WorkForce WV – Welch | 110 Park Avenue Suite 100Welch, WV 24801 | 304-436-3131 |
| American Job Center – Wheeling | 1275 Warwood AveWheeling, WV 26003 | 304-232-6280 |
Final Thoughts
We hope the above info has been helpful to you.
We do not make any financial advice but below are some of our thoughts that could help you stand on your feet sooner than later.
- Don’t feel shame about needing help, but also don’t feel entitled.
- Don’t beat yourself up – things happen. The sooner you accept it and move on, the better.
- Don’t burn the bridge. Work with your employer to help yourself.
- 1) Check if you are entitled to severance pay, vacation or sick pay,
- 2) Ask about extending health insurance benefits,
- 3) Ask about outplacement resources,
- 4) Request a reference letter from your employer
- Review your financial positions, obligations.
- Make a weekly or monthly budget. Buy what you need, so you don’t have to sell what you need.
- Watch out for credit card loans – they will eat you alive.
- Make an action plan with at least 3 scenarios from best to worst and examine your options.
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